It took the front desk 2 hours to have a room ready for my family. Once we checked in the sheets were dirty with stains and they put us in a handicapped room.
After my husband complaiend, they stated they were fully booked so then my husband advised we would move hotels , they then switched us to a room with a normal bathroom however overlooking inside someone’s apartment. They offered us a free breakfast which takes about 2 hours to be served and the servers get your order wrong every time. We asked for a late checked out and they granted 1.5 as a late checkout since they took 2 hours to have a room ready. However now I am being asked to pay for an extra night. DO NOT STAY. ITS A SCAM.
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