더 제임스 뉴 욕-노마드(The James New York - NoMad)

Good clean hotel. Good location, centre of city to get to various locations with ease

호텔 위치는 상당히 좋고 좋은 예산 호텔입니다(지금은 코로나로 인해 가격이 급등했지만). 그러나 서비스와 직원은 4성급 또는 4.5성급 수준이 아닙니다. 게스트에게 웃는 얼굴을 짓는 것은 그리 어렵지 않은 일이지만 벨데스크나 야간 서비스를 하는 일부 직원을 제외하고는 환영받는 느낌을 받은 적이 없습니다. 주요한 것들은 도움이 되지 않으며 그들의 음색은 심지어 권위적입니다. 그들은 거절하는 방법을 알고 있습니다. 부끄러운 일입니다. 호텔 객실은 넓고 로비 공간은 손님을 만나고 일하기에 좋습니다. 그러나 해피아워 외에는 바 서비스나 커피 서비스가 없으며 아침 식사나 가벼운 식사 서비스는 잘 제공되지 않습니다. 이것을 염두에 두어야 하지만 주변에 맛있는 식당이나 델리가 많이 있어서 크게 불편하지는 않습니다. 전반적으로 내 요금은 주로 프런트 데스크 직원과 본사 근무 시간으로 인해 너무 높지 않습니다. 그들은 자신의 직업에 대해 진지하게 생각하고 태도를 개선해야 하며 심각한 의사 소통 문제가 있습니다. 불만을 제기하면 조치를 취하지만 주장을 공유하지 않으므로 처음부터 다시 설명해야 합니다. 시스템이 없다는 것이 분명했습니다. 그들의 야간 직원이나 더 힘든 일을 하는 다른 직원들은 그들보다 훨씬 더 친절합니다. 이 호텔에 다시 올지 잘 모르겠습니다. 이 지역에는 많은 대안이 있습니다.

The James NoMad listed as a 4 star, seems more 3 star. The location was great, as was the entrance lobby, only we felt the rooms didn't quite live up to 4 stars. Mostly because attention-to-detail was lacking. We booked two rooms for four nights, and both rooms lacked some basic care. For example, first impressions really count right? Upon entering my bedroom, I noticed some large marks on bedroom wall that could easy be moved with some wipes (a tad shabby to leave them there). My room was a double, and my sisters was a family room – both rooms had just one robe each. Our bathroom toiletries were not replaced with daily housekeeping (i.e. I used my earbuds on day 1, no new earbuds for remaining days). In the lobby, the hotel promotes itself to provide fresh tea, coffee, fruit, and treats, daily. This felt a slight overplay as most mornings it was just tea and coffee, no fruit or treats. If you are a light sleeper this hotel is not for you as it isn't a high-rise, so rooms are close to street level, you hear traffic 29th & Maddison traffic. My sister’s room was 1 metre from guest elevators, so through the night she'd hear elevator doors open & close with guests in / out. Check out was incredibly slow, we lined for 15 mins with one team member on the desk, although she was friendly and helpful (another team member trying his best to help but could not log on). I had hoped this hotel would be better being a regular in NYC only probably would not to The James.

Nice hotel windows not insulated you hear all the traffic will bring ear plugs next time. Great location.

The hotel is nice but the room was NOT good. Very disappointed about it. The staff is mostly nice, the front desk lady wasn’t exactly the warmest but the luggage people were phenomenal. Especially Adis (?)

This is my second time staying here and we really love it. Great location, friendly, staff, and good coffee in the mornings.

Excellent hotel. Staff so attentive. The accommodations were amazing!! Highly recommend due to location and access to subway as well. Will definitely stay her again

The lobby and restaurant are great, as is the proximity to many tourist sites. The rooms are not modern and homey feeling, which was surprising given the price per night.

Coffee in the lobby for breakfast, wine at five. Above average staff. You don’t have to ask, they are willing to help and are so kind!