뉴필라델피아 KAY Jewelers 근처 호텔

Based on the hotel alone, this review would have been a 4 at best. The staff was amazing and that pulled it up to a 5 or even beyond. It started with Grace who answered the phone and helped me make my reservation. She updated my account and quickly found just the room I preferred. When we checked in, Grace was at the desk. Not only did she check us in efficiently but she gave us great suggestions for dinner. Each time we went by the front desk, Grace greeted us warmly. Her smile brightens up the lobby! The room was a bit less impressive. I found the bedside lamps to be somewhat dim for reading. The worst and truly annoying feature was the exhaust fan in the bathroom. Since it was connected to the light, if the light went on so did the fan. Problem was that it was as loud as a jet taking off. It gave you a headache if you were in the bathroom for more than a minute or two and woke up anyone else in the bedroom if you needed the facilities in the middle of the night. It was a pretty small bathroom, too! We soon called it the airplane bathroom. Otherwise the room was fine. At breakfast the next morning we met another star staff member, Emily. She did a great job with breakfast and went out of her way to be helpful. She actually found us gluten free blueberry waffles, a real treat! Her can do attitude made breakfast even better. All in all, we would come back more for the people than the hotel building.

Over all it is a good place to be.🌷 House keepers need to focus more on walls, window unit smoke rooms. Refrigerators, move and clean under and behind. But over all, I would come here when there is a need to!