트라이던트 인 & 스위트 뉴올리언스

Upon checking into the hotel, there was a weird smell through the corridor. Once inside the room, there was what looked like smeared feces on the wall, so I requested to be moved to a new room. The new room was more pleasing on the eyes but had its own set of problems. The headboards were dirty, handprints all on it, there were stains all over the walls. The bathroom tub looked disgusting. There was rust in the tub, and the wall is peeling. I requested extra towels from the front desk, some rude lady with pink hair, she fussed and said we weren’t allowed to have more than 2 sets. Even after explaining to her I was using them in the tub to keep the rust away from everyone. Not to mention last night around 11pm some weird man started banging on the bedroom door claiming to be the hotel owner looking for a cart that was in our room blocking the adjoining room door that wouldn’t lock closed.. he even said he would throw my family and myself out the hotel if we didn’t open the door. Definitely will never be back. After yelling at me I told him his worries are on the wrong thing. Our room was horrible and he didn’t do anything to try to fix it. It’s disgusting and I really deserve my money back for this disgusting stay. I tossed and turned all night. Couldn’t even trust sleeping under the covers. Not to mention the microwave in the rooms both looked like this. Had to eat our leftovers cold because of how nasty it looks.

The place was dirty the staff attempted to change my room but all the rooms especially bathrooms were dirty.

The fitness suite has nothing that works. All of the equipment was old and broken so unusable, literally not a single piece of equipment works in the room. The maid service was very minimal, they didn’t even take out/clean the bins even though we were there for multiple days. It was a good price and mostly clean (minus the massive dead cockroach that we found that the maid wouldn’t clean).

お風呂の栓も無い。シャワー水に変わる。洗面は水が流れない。通路とにかく臭い。受付の人怖いし笑顔無し。部屋の時計の時間狂っている。 もう泊まることはない。

Ubicación, instalaciones, limpieza y servicio, excelentes.

Property was in a less than desirable area and the maintenance on the property was poor. The breakfast was not appealing. Overall not the greatest but the price was good and the bed was comfortable. The staff was very helpful during our visit.

Breakfast could’ve been better than what it was if you have bagels, you should have some form of cream cheese

Hotel is very dated furniture/carpet wise, our room smelt horrible, I had to buy air freshener. The air-conditioning was very very noisy & mouldy in the vents defo need a good clean or replacing. Breakfast had no real choices, waffles or cereal nothing for my friend who needs gluten free. Miles from anywhere, Ubers to get to places like Canal Street/ Bourbon Street cost between $18-$40 each way. Told there were no buses by hotel staff but if you walk towards the industrial area for around 20mins you can get buses for $1.25c.

Morning staff was very rude and sarcastic. She was very judgmental to the point I told her keep the deposit being pink hair petty Betty