옴니 뉴 헤이븐 호텔 앳 예일(Omni New Haven Hotel at Yale)

Work trip. Old but nice.

位置很好，相對於上城更安靜，馬路對面就是24小時的葯店or超市，以及網紅餐廳，離中央公園也近。就是房間略小。

滿意，非常喜歡！

The staff was very nice. There are some common areas that could use a coat of paint. I was most frustrated that the business center wasn’t operational. The printer was out of toner, only one computer was working, and something was up with the wifi. As a business traveler, that’s stressful.

Bed sheet was blood stained. Have photos and sent it to management. They were too booked to do anything. Had to sleep with my son in the other bed. Next day still not changed when I arrived late back. Should have made a seen and taken it down to the reception.

Great location, nice staff, we were upgraded to a suite for our one night stay. It was comfortable, quiet, and very clean. We were close to restaurants and enjoyed walking around the evening we were there.

Hotel is in need of serious updating . Service during breakfast was horrible . Coffee was not fresh . Complained to waiter about my coffee being watered down but had no interest in satisfying me by making another batch .

When we checked in at noon we were told our room was ready but if we wanted to check in before 3:00pm there would be a $75 early check in fee. The young man at the counter was very rude, never smiled or made eye contact. When we asked if we could check our bag he said yes with the bellman and told us we could tip him. The rooms are dated and you could hear doors slamming and sirens throughout the day and morning

There were horrible noises coming from the plumbing everytime a toilet was flushed in the room or the one connected. There appeared to be a college event and there was loud music and yelling all night long. We were charged for parking however, parking was not always available.