퀄리티 인 & 스위트 뉴하트퍼드 - 유티카(Quality Inn & Suites New Hartford - Utica)

Perfect

It was just OK. The place could use an update.l It's neat and clean but everything is just OK. The breakfast was pretty pathetic. Couldn't find butter. The muffins were one bite little. It was hard to discern what kind of muffin it was. The orange juice tasted yucky. You get the minimum which is ok if you don't want to spend much money.

We stayed 2 nights and it was perfect for our budget. Very clean and comfortable. Service was good and the man at the desk was very nice.

There’s a cleaning person but for 2 days I saw the same dirty linen outside someone’s room, we found dead bugs around the room, the mat Inside the tub was coming up from the tub floor and you would find nasty rubbery pieces in the water. The tv kept going out so most of the time we didn’t have a tv that worked. Their laundry room was filled to the ceiling w what looked like dirty laundry

Biggest bang for your buck very well worth it manager is very quite but very very helpful!

Sink, toilet and main light were broken. Room was rather dirty as well. People lied and they were rude. No surprise why the parking lot was empty.

My brother was treated very shabbily by the manager (owner). My brother was checking in and a couple came up to check in. He decided to help them first before finishing up with my brother. Also, he wasn’t told about the breakfast included and arrived not much after it closed. This man needs a course in customer service. If you are willing to be treated poorly, be my guest. I, for one, will never give this man another nickel.

Staff very helpful with adjusting (shortening length of stay) my reservation when I realized location was a long way from my meetings. The location is a bit off the beaten track, quite a drive to find restaurants.

Didn't like unsafety of main entrance. Property needs to be upgraded. Room and bathroom was kind of small. However, both were clean.