Okay, so the location, in layby on a main road, isn't the most pleasant, but we knew that before we booked it. It is noisy but the aircon is good so if you can sleep with the windows closed you'll be fine. The staff are very friendly and helpful. We took our puppy, and Graham, who was housekeeping, was so welcoming and friendly to him and gave us some brilliant recommendations for visiting Bucklers Hard and Beaulieu. May, on reception was also very friendly and helpful. Showing us the path to walk to Minstead and also when my back was bad, arranging for us to move rooms to be more comfortable. Graham and May really made our visit very pleasant, well worth it.
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