I booked this property with the expectation of booking a 5 star hotel as listed and rated but it was not worth the money or ratings.
The room was not cozy or up-to the standard of 5 star hotel of a metro city like Delhi. The room were like cheap hotel in paharganj, usually you can get better rooms in paharganj for way less than what i paid here. There was a bad smell of dampness or moisture from carpet and AC vent. I asked staff to spray but the bad smell persisted.
I landed at IGI after 20 hr long journey from USA and checked in at this hotel at 4 am . I ordered a special strong ginger tea but they served normal tea bag tea worth ₹550 per person it was totally worthless. Though the staff was nice I requested to serve buffet breakfast in my room as i have a small kid and spouse could not come down to restaurant. They were very nice enough to help me with picking BF and serve that in the room.
I complained about the tea while checking out but they did only waive the charge for one order out of 3 ordered.
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