더 로디 - 어 멤버 오브 더 리딩 호텔 오브 더 월드(The Lodhi – A Member of the Leading Hotels of the World)

전반적으로 매우 열악한 경험이며 5성급 호텔에 대한 경험이 없는 한 5성급 호텔과 같은 것은 없습니다. 우리가 예약한 방(시그니처 테라스)은 리노베이션이 분명히 진행되고 있는 호텔 구역에 있었습니다. 우리가 체크인한 시간은 19:00이었고 시끄러운 망치질 소리가 들렸고 방에서 페인트와 건설 화학 물질 냄새가 났습니다. 우리는 옮겨달라고 요청했고 그들은 우리를 같은 망치질과 냄새가 나는 방 바로 아래에 두었습니다. 우리는 이 매우 큰 호텔의 다른 섹션에 있기를 요청했지만 그들은 바로 아래 한 방으로 다시 한 번 우리를 옮겼습니다. 우리는 너무 지쳐서 저녁 식사 예약을 결국 포기했습니다. 샤워를 했는데 샤워기 배수구가 막혀서 물이 바닥으로 새어 나왔습니다. 우리가 돌아왔을 때 화장실은 생 하수 냄새가 났습니다. 우리는 마침내 충분했고 우리가 호텔의 다른 구역으로 옮겨져야 한다고 주장했고 그들은 마침내 그렇게 했지만 우리가 욕조 없이 예약한 것보다 훨씬 작은 방으로 옮겼습니다. 조용하고 페인트와 하수 냄새가 나지 않았기 때문에 우리는 거기에 머물렀습니다. 프런트 데스크 리셉션은 환대에 대해 완전히 우둔합니다. 그들은 우리를 그런 상태의 방에 체크인하고 해결책 제시를 거부한 다음 우리를 다운그레이드된 방으로 옮겼습니다. 밤늦게 공사 소리를 듣고 샤워를 통해 하수가 나오는 것을 원하지 않았기 때문입니다. . 그들은 상황에 대해 무례했고 전혀 신경 쓰지 않았습니다. 이것은 5성급 럭셔리 경험이라고 주장하는 호텔이 아니라 1박에 10달러짜리 호스텔에서 기대할 수 있는 것입니다. 게다가 우리가 체크아웃한 날 저녁까지 비행기가 없었고 하루 동안 가방을 보관할 수 있다고 했습니다. 5시간 이상을 떠난 후, 우리는 입구 옆에서 우리 가방을 봅니다. 그들은 하루 종일 바깥에 있었고 직원들 사이의 "잘못된 의사 소통"이라고 들었습니다. 아무도 이것을 알아차리지 못할지 모르겠지만 직원들이 신경쓰지 않는 것과 그들이 얼마나 훈련받지 않았는지에 대한 것입니다. 전반적으로 매우 스트레스가 많은 숙박이었습니다. 저도 여행을 시작할 때 근처 오베로이에 머물렀고 훨씬 좋은 경험을 했습니다. Lodhi를 귀찮게하지 마십시오.

그래서 제가 리뷰를 쓰는 것은 이번이 처음이고 이것은 여러분을 위한 것입니다! 정말 놀라운 호텔입니다! 모두가 믿을 수 없을 정도로 친절했고 우리를 집에 있는 것처럼 느끼게 해주었습니다. 서비스를 정말 즐겼습니다. 음식과 방은 훌륭했습니다. 정말 감사합니다. 곧 뵙겠습니다.

My recent stay at The Lodhi Hotel in the Lodhi Room with a plunge pool was outstanding. The room's elegant decor and thoughtful design were complemented by the refreshing plunge pool, offering a luxurious retreat within the heart of Delhi. Gunjan, the hotel staff, provided exemplary service throughout our stay. Her warm welcome and attentive assistance enhanced our experience, ensuring every need was met with efficiency and professionalism. The hotel's amenities, including fine dining and rejuvenating spa trea**ents, further elevated our stay, leaving no desire unfulfilled.

Everything about the Lodhi is extraordinarily good .all team members of the hotel are awesome as both individuals and professionals. Mr.Ravinder Singh Housekeeping ***ager is incredible and helpful.he is friendly person and good to talk. Rooms are really specious And quit . we really like the Lodhi .will come back soon . Thanks to team the Lodhi Regards Siddiqui.

I visited the Lodhi Elan restaurant to celebrate my mother’s birthday Had an amazing experience Fabulous food and top notch service Thanks to Mr. Vinay for making my mother’s birthday so special I would recommend this place to everyone who wants to experience true luxe

The Lodhi is one of a kind property in the national capital. It's close to pretty much all major touristy places, yet maintains a significant presence of its own. The room comes with a private plunge pool which is iconic. From flower rangoli to welcome dessert, the experience coupled with hospitality is personalized yet surprises you pleasantly. ***si took a special interest during the check-in process to ensure our stay is comfortable and the staff enables us to get the experience we seek. Harry Singh made sure our dietary restrictions are honored and our meals at Elan are memorable. He offered and took a nice picture of our family, ensuring our Elan experience is one we remember for a long time. Last but not at all the least, Ravinder Singh Ji constantly made sure our stay is iconic. He gave us a brief history of the hotel and changed it went through. He also educated us on the amenities the property has to offer. He is a kind gentle*** who gifted me and my wife memorabilia of the iconic Lodhi which is now part of our memory collection. He also assisted us during the check-out process which was smooth and quick. Overall, I would suggest Lodhi for people of all age-groups and for varied experiences. Booking it through AmEx FHR portal comes with its own benefits, see if you can avail those.

We stayed at The Lodhi for 2 nights following our daughter’s wedding in Jaipur & then a week on The Maharaja’s Express train. We were tired & cold when we checked in, but immediately upon arriving we were made to feel so welcomed & at home! We checked in with ***si, who walked us to our room and was so friendly. We talked about the wedding and showed her photos. We upgraded to one of the rooms with a plunge pool-it was gorgeous! After being in a train cabin for a week, it felt like a ***sion!! Beautiful tub & shower and out the toilet with all the bells & whistles! We had room service the first night, which was great & arrived promptly. We also made use of the laundry/dry cleaning services, which again were prompt & efficient! We’ve never stayed at a hotel where EVERY employee was so genuinely concerned about your level of comfort & experience! On our 2nd day, Purushottam arranged a car to pick us up & drive us around. Kheeru picked us up & suggested a couple of wonderful shopping experiences. He again, was so helpful & courteous! We had dinner that night in the hotel at Perbacco. Food was great and our waiter, whose name I sadly didn’t catch, was again, above & beyond! Finally today, we were having our last breakfast & we were talking to Harry from the restaurant. We of course talked about the wedding & showed him photos. Before we left, he, Anika & Rounak came over with a good bye cake & took a photo with us. I almost cried, it was such a sweet gesture! Whatever The Lodhi does for training of its employees, it certainly is working. We can’t wait to come back again! Thank you all!!

Beautiful modern rooms with top notched housekeeping service. The pool in the room was huge and temperature controlled. However, service was average overall. Firstly, when we arrived, no staff were there to assist with our luggages (I am happy to carry my own luggage as I usually do, but for the price, would have been nice if someone offered to help). Breakfast was good with cook to order options. However, service at the restaurant let it down. Seems like they don’t have a designated person to greet and assign you to the table. Most disappointingly is that we were not told that we could order from the cook to order menu. No one even showed us the menu, it was only by chance that I saw the menu tucked away at a service station and decided to look at it before asking if they came with the breakfast. Was also there for the new year countdown celebration and Lodhi did put on a good feast.

Our stay at the Lodhi was extremely comfortable and we felt fully rejuvenated. I want to especially comment on the hospitality particularly that of Mr. Piyush at Elan and Mr. Navjyot serving us at their Italian restaurant Perbacco. They catered to every little need of ours before we could even mention it.