햄프턴 인 미들타운(Hampton Inn Middletown)

The room they gave us had the air on at 27 degrees. It was cold and thermostat was broke. The gentleman at the front desk gave us a new room right away so it was fixed fast. I did ask for a receipt and never received one. In the morning i was told they did not have one with the amount on it. I signed one when we checked in so couldn't they just make a copy? Other than that it is a good hotel and always clean.

The staff was pleasant and helpful. The hotel is very clean. Yeah!!! The rooms were perfect size and the bathroom was awesome. Mattress and pillows not the best. Overall very happy.

Everything was updated and very clean! Everyone was friendly! Hot tub was amazing!

We counted on having Wi-Fi for a very important (to us) meeting in the morning. Wifi was noted on the advertisement, but it is not working. We didn’t get much help. We had to cancel our meeting. We have always been able to depend on the quality of Hampton Inns so we sought this one out when looking for a place to stay. We are very disappointed.

The most traumatic experience happened to me at this hotel with my mom. Extremely dangerous hotel that I don’t even want to share further details on here due to the nature. The manger “sunshine” advised us that Hampton Inn has zero security protocols with unchecked guests. Did not see any cameras in hallways. Staff was very unapologetic with regards to the experience we had. I felt very unsafe at this hotel and basically ran out. Suppose to be a nice area but this hotel has some bad guests. DO NOT BRING YOUR CHILDREN HERE. UNSAFE. Spend money elsewhere.

We ended up going elsewhere. The front desk staff was so rude and as a member of the reward program, I expected a little more courtesy.

Everything clean, neat, staff was friendly, breakfast was fine. Great stay!

Our Stay was good except no room service. Also I was not aware that I had to pay an extras $60.00 after I left on Sunday. I checked by bank account and found the deduction from my account. When I called the person who answered said it was for annuities'. What was that for? I have no record of it. They did not even give me a receipt for anything. Before leaving I was told I would would get a receipt by email and I still don't have one yet!! Not happy with this at all!!!

This hotel was ok, pool was cloudy, I wouldn’t swim in it. Room was comfortable enough. Breakfast was the typical fare. The thing I didn’t like was the description said bar/lounge and 20 restaurants. Hardly , you couldn’t even buy a wine or beer. You had to go out. This definitely was not my happy place, I felt lied to.