햄튼 인 뉴 앨버니 루이스빌 웨스트(Hampton Inn by Hilton New Albany)

Newer hotel. Very clean with modern ammenities in the rooms. Only negative we had, we had to wait about 15 minutes at the front desk with a line forming behind us to check in. The front desk guy was also the maintenance guy too. He returned with a screwdriver in his hand. (this was at prime check in time, around 3:30pm). He did apologize. Other than that, loved it. Would definitely stay again.

Other than the fact that the towels are well past their fluffy stage and I miss being able to take a bath, everything was great in my room. Blackout curtains would be nice, however; my room was illuminated by a streetlight all night. I was impressed that even though a busload of high school athletes beat me to breakfast yet there was plenty of everything there. Great place to stay.

Hotel was clean and quiet. We arrived after midnight on New Year’s Eve and had reserved a king room noting our late arrival. When we got to our room we discovered we’d been given 2 doubles. The front desk hadn’t told us we weren’t in a king. When we called to inquire we were told there were no kings available, not because they were sold out but because housekeeping hadn’t cleaned them all. We didn’t reserve the room until a few hours prior to checking in so it was disappointing that ******* showed king rooms available when they were not. There was a breakdown in communication between the hotel and ******* regarding the room type availability. We were disappointed that we were not told by the front desk that our reserved room type was not available prior to getting to our room. Overall it was a nice hotel and the employees were friendly.

Stay was great although I didn’t get the room that I asked for and the mini fridge was empty.

Very clean rooms. All updated beds were comfortable. Staff was very friendly

Great location and just minutes drive to all kinds of eclectic dining.

The lobby was clean, bright and welcoming when I arrived. The breakfast area was clean and had a nice presentation of the food items.

Hotel was nice, super clean, better than my expectations. Staff was wonderful, super helpful. Area around hotel was a little rundown looking but hotel itself was nice.

Nice and clean. Convenient to gas and eating. Only complaints is one elevator and the ice machine on our floor were not working