When I first checked in, I was assigned a basement room, which is completely different than what I had booked. I had booked a Signature Suite with two bedrooms and temple view. The room they had assigned was cheaper than what I had paid on *******.
I stood my ground and showed the photo of what I had booked. Fortunately, Renae, who works in the shop where you check in, helped me through several long phone calls to the office. They eventually relented and gave us the room we were expecting.
I have to say… the view is amazing!!!
번역