e스위트 빌라 도 마 나탈(Vila do Mar Natal - All Inclusive)

Perfect for families with children.

Tudo muito bom pessoal muito atencioso pretendo voltar mais vezes

Já me hospedei nesse hotel inúmeras vezes, mas, apesar dele ter um potencial grande, a qualidade geral caiu muito. Hoje o hotel não tem a menor condição de atuar como all inclusive. Isso porque as comidas servidas são de baixa qualidade e a apresentação das mesmas não colabora nenhum pouco, sendo comum vermos alimentos queimados, bolos solados e a alimentos com uma variedade ínfima, conforme a foto. Além disso, o quarto tinha o piso e as paredes extremamente molhadas, suscitando a possibilidade de quedas. Fato esse acarretado pela condensação do ar condicionado. Resumindo, o hotel está passando a sensação de extremo abandono, ainda bem que só reservei 1 diária dessa vez.

Cardápio muito limitado e repetitivo. Não possui xícara, você recebe um copo plástico que te acompanha por toda estadia. Não tem sabonete nos quartos. Os pratos também são plásticos. O hotel tem uma estrutura muito nova. Quarto amplo e limpo.

This is definitely a hotel to go with kids and family. Kids are free to play all the time at the pools and the beach and enjoy family time. This is not a luxury hotel, but definitely a very comfortable place to have family holidays near the beach. The views are the best. You can view the ocean at all times, with the sounds of the waves. Beautiful. The food is very good and at all times. The hotel people work hard to meet everyone requirements. I think plastic plates and mugs are perfect for the hotel characteristics. Will suggest to do the same for the ice-cream and deserts to avoid plastic flying with the winds.

1. Raw experience/value: Our stay left much to be desired. Location was excellent, with easy access to the beach and a beautiful swimming pool area, but overall experience was far from satisfactory. The lack of assistance during our late-night check-in, especially considering we had a toddler with us, was disappointing. Additionally, the room we were given was a long 4-minute walk from the entrance, which was inconvenient for us and our little one. 2.Cost/Benefit: At CAD 300 per night, including breakfast, we expected a higher quality experience. Unfortunately, the breakfast was a huge letdown, with barely any food available, which is particularly disappointing given Brazil's reputation for delightful hotel breakfasts. The room itself felt outdated, with old air conditioners, a rusty fridge, and an aged bathroom with a non-functional hot tub. Considering the cost, we did not feel like we received good value for our money. 3. A short story involving my experience: During our stay, we looked forward to enjoying a refreshing beverage by the pool after a day at the beach. To our delight, we discovered a beer machine near the swimming pool area. Sadly, this was one of the few positive experiences during our time at this hotel. In the morning, when we were eager to start our day with a hearty breakfast, we were met with a nearly empty buffet. Disheartened, we ended up leaving the hotel without breakfast, feeling that our expensive stay had not lived up to our expectations.

Excellent experience for feeling like home, many possibilities to have a relaxing time and for family holidays. The room was very nice and you have the chance for asking for more blanquets, pillows or towels. Leonardo and all the team are involved on everything you need. Very nice and care with tourist, all the time. The concierge is not like a 5 stars hotel, is an all inclusive but no luxury

Me and my family booked the double suite that supposed to be the best that the hotel had to offer. But it was a big disappointment. The structure was old, paint on the walls coming off, sheets with stains, the balcony was full of dust and dirty, we found multiple cockroaches at the bathroom, the shower was horrible to keep the flow of water and keep it warm, the buffet was okish, not the best or remarkable but at least you won't be starving. The service at the weekend is a nightmare, during breakfast, lunch and dinner, there was no plates, cups, enough food.... I believe the hotel is still trying to be back to the great days, but need to improve a lot to be considered one of the best of Natal. Oh, it's tough to get uber at the hotel, be prepared for at least 15min wait to get someone.

the view is great