더 캐피톨 호텔 다운타운 언 어센드 호텔 컬렉션 멤버(The Capitol Hotel Downtown, Ascend Hotel Collection)

The staff was knocked it out of the park! Everyone I dealt with was super friendly, and I’ve already booked to stay again in February. Thank you all for your exceptional service and hospitality!

Property was clean. It was very noisy. The valet parking was a nightmare trying to get the vehicle when checking out.

The only thing nice was walking distance around town. Room was very small. Motel, not hotel! They kept charging my card 4 different times for unknown reasons after checking out!!

The room was small but very clean with services every day. Staff were very friendly and helpful. Bartender was wonderful!

Valet Parking needs serious redesign. The parking garage is blocks away and that coupled with understaffing resulted in a 1 hour delay in getting my car returned during a slammed new years eve morning. Unloading my car was also problematic while attempting to maneuver a fully load baggage cart around the tightly parked cars left for the Valet to park. Again, the excessive distance to the parking garage and understaffing are the causes. Don't get me wrong, the staff were EXTREMELY NICE, CURIOUS, AND ATTEMPTING WORK WITHIN THE SYSTEM. I lay this problem at the feet of poor management.

Really liked the place! We had an upgraded king room that was modern and clean. Breakfast was delicious. Easily walkable to lower Broadway. The girl at the front desk was very helpful and friendly

Upon making the reservation one of the reasons I choose this property was free parking. When I arrived a notice was on the door that parking was an additional $30. Very disappointing.

Wouldnt feel comfortable walking around at night in the neighborhood.I dont like inner cities.Stayed there to be close to the Ryman.Not that good of an area either.

Staff was friendly - excellent service from them. The property is outdated and there is little to no water pressure in showers/ sinks. Courtesy breakfast was very convenient. Overall , not a bad spot if you don’t intend to be in your room much.