Beautiful, clean and quiet hotel. Shuttle service to airport was excellent. The only issue I had was with the MaitreD in the Italian restaurant. I had preordered my dinner and my visa was debited. He came to the table and said I hadn’t paid for it. When I showed him my visa account, he said the charge must be related to checkin, not the dinner and he wasn’t going to “give me a free dinner”. Eventually he went to the administration office and found the meal order had not been uploaded to my account. I insisted on receiving an apology and he added that it wasn’t his fault. The dinner was very nice and the servers were lovely. Unfortunately his attitude and comments spoiled my evening.
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