베스트 웨스턴 네이플스 인 & 스위트(Best Western Naples Inn Suites)

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I really liked the garden and the breakfast in the garden at the Pool. But our room was very dark and needed renovation. The remote for the tv was so sticky, I didn‘t touch it again. Part of the rooms are getting renovated, so maybe it will be better in the new rooms. The garden was phantastic.

They are remodeling but i see why. Not updated since 1950. Stains, peeling paint, cockroaches. Place honestly should be condemned.

A interesting property with lots of metal sculptures, two pools, too hot tubs and lots of rooms. Unfortunately, only one of the hot tubs was warm. Most of the rooms were under renovations. The breakfast was standard free, American breakfast, nothing special, but at least there was fresh fruit. A large part of the hotel was under renovations. We had a suite with a living room, an a small kitchen with basic pots and pans and knives and dishes, and a bedroom, which was a good amount of space. But for the somewhat worn out condition of the entire place and our room, the hotel charged too much.

Well kept. Nice view of pool/ gardens from all rooms. However, major renovations ongoing in front building so some noise early in morning with the construction work

Been staying here for 17 years every visit it goes downhill had to go to front desk to get towels then had to ask Mr Personality James for a towel. Guess they couldn’t figure out there were 2 in the room. We’re told about cutbacks from Covid but I’m tired of that excuse as it’s over every where else.

Excellent location, nice size rooms unfortunately they had construction work at the time we were there but still the rooms were clean and they offered us breakfast at the pool. talking about the pools, there we not towels there but that kids managed and had good time =)

I am uncertain where the good reviews for this property come from. The building is worn down and in need is a lot of maintenance. The room smells like mold and everything is outdated and in need of maintenance. The drains and toilet are clogged. Needless to say, save your money and go somewhere else, this hotel is horrendous.

A number of the customer service personnel were terrible. First man was gruff and rude. I thought this was the hospitality industry. When we called the front desk they said "what do you want". Their card machine rejected my card three times (wasn't working). And then the manager told them they didn't need to charge me. Took up a good deal of my time. Overall the property was under construction (loud and messy), my room had stains on the rug, filthy stains in bathtub, toilet didn't work.