클라우드 호텔 & 스위트(Cloud Hotel & Suites)

在非洲還算不錯

Our hotel room was extremely small, and the beds felt like box springs. Not to mention their was a party going on upstairs in the banquet hall that went until 3 in the morning. So no sleep from all the noise and bad beds. The pool and jacuzzi was filthy. The hotel was also hard to find as it is inside a shopping mall on the top floor.

It was inside a rundown plaza mall. Trash everywhere. The hotel was dated. The walls in the room were dirty, the towels were old and material raveling apart. The beds were very hard. The room was very tight. There was bugs. I checked in at 8:30 pm and checked out within an hour. I rebooked at the Hilton hotel. Could not take the smell and the area didn’t feel safe. The pictures on ******* doesn’t look the same as the hotel.

I stayed at Cloud Hotel in Nairobi, and unfortunately, my experience was far from satisfactory. My room had a number of issues, including a broken bathroom lock which left me locked inside, and a leaking kettle. To make matters worse, the cleaners repeatedly left my door open, which made me feel unsafe and vulnerable. To top it all off, the food served at the hotel was simply horrid - I was extremely disappointed with the quality and taste. Overall, I cannot recommend this hotel to anyone looking for a comfortable and enjoyable stay. The issues with the bathroom lock and leaking kettle were particularly concerning, and the poor quality of the food was a major letdown. The fact that the cleaners kept leaving my door open also made me feel very uncomfortable and unsafe. I would advise anyone considering this hotel to think twice before making a booking.

No what I expected. 1. It’s a hotel in the mall. 2. Very noisy in the morning. 3. problems with parking, and when we asked for help, the manager does not talk directly to us, but instead talks to the employees in front of us and the employee talk to us. 4. They owe us 50ksh for parking. Try Cysuites Apartment Hotel instead!

Liked location, price and facilities. Did not like too many stairs and steep ramp going to the dinning area

Every weekend the hotel had big wedding parties that played loud music until late night. I was also very unfortunate and was given a room next door to where wedding guests came to freshen up. On my very last night the wedding guests broke out into a huge fight right outside my room at 2am. I was very frightened as they were shouting, fighting and screaming. Not pleasant at all. My bed was not cleaned properly and felt itchy every night. I was here for work and needed a good night sleep to attend meetings until late night so this was an awful choice.

Really great value hotel. Decent rooms with most amenities plus there is a gym and pool. Breakfast is very tasty with some variety,not super but very decent. Location is awesome gets your everywhere at a decent price. Access to printing and foreign exchange facilities in the first floor. Suitable for long stay

We were a family of 5, The place is extremely clean and fresh air flowing,The receptionist were so polite and made sure we had everything we needed it’s unfortunate I don’t remember her name,However we enjoyed our stay,The meal was upto perfection the stuff were so polite in general, I would definitely recommend cloud Hotel and Suites at anytime and would definitely go back there again👌🏼 Ps:It’s located in Westlands Nairobi.