팔레트 리조트 머틀 비치 바이 OYO(Palette Resort Myrtle Beach by OYO)

Not too bad for a few nights stay

The property is in a great location and the room itself was really good. Especially for the price. The one thing that made this a disappointment was roaches in the kitchen area.

There was bed bugs in the bed, there were some stuff that was dirty when we got there, and the room look organized and clean but was a terrible experience due to the bed bugs and we didn’t get a front ocean view of the beach. They over charge for everything.

The rooms were set up nice but have not been maintained very well. Nowhere to sit down and eat but had a full kitchen. The 2 pieces of furniture that were in the room were stained and dirty. There were no pots or pans and no one informed us there were none. So I had to go out and buy some in order to cook.There were no towels, hand towels or wash clothes in the room as well. Only one front desk employee trying to accommodate an entire hotel and everyone's needs so the line to check-in was ridiculous. But I couldn't be too upset because she had no help. The room setup we nice. It just needs to be kept up better.

We were only able to sleep there one night because first when we entered there were cockroaches in the kitchen and bathroom floor and the people next to us were making noise until 4 in the morning that they didn't let us sleep.

It was absolutely terrible! Customer service was the worse that I remember experiencing in my 53 years! Dealt with lack of towels, TV not working and cockroaches under the kitchen sink!

Heater didn’t work chair springs coming out hole ceiling really needed my money back goo thing it was only one night

The best thing I can say is that it truly is oceanfront. Bath/shower diverter didn't work properly so had to pause shower to drain the tub. No knob on hot tub dial to turn on the aerator. TV didn't store channels so every time you turned it on you had to wait for the channel search for 10-15 minutes. No coffeepot in room as advertised but there was coffee in lobby. Housekeeping is only every 5 days so had to get my own additional towels etc. Large piles of debris between hotel and ocean from a storm the previous week that they just left sitting there the whole 4 days we were there. Had to park across the street even though there was a mostly empty parking garage underneath. It was less expensive than the surrounding hotels and as long as you aren't planning on spending much time at the hotel itself it is tolerable I guess. It's an apartment/hotel so there are some questionable characters hanging around.

The receptionist was very nice. There was a smell to the room. The batroom door was very worn on the bottom.