Premier Inn Shrewsbury North (Harmer Hill)

很簡樸的酒店

Booked 2 rooms but had to cancel due to the restaurant/ pub been closed Premier inn only refund one room and not 2 and now won’t respond to emails the manager initially replied but has since ignored all my emails asking to correct this but no reply and no refund !!!

We arrived at about 8.00 p.m. and were checked in by a friendly helpful young man. The room was quite warm so we tried to turn on the air con. It didn’t seem to be working so I went to reception and he said he would check in the back office. He came out and said he had turned it to cool and it should kick in after a few minutes. It didn’t, so back to reception. There was a sticker on the wall by the controls in the room which said the controls did not cool the air, not sure what the point of it was then? The young man asked if I would like a fan and I politely said , no thank you, I would like the air con that is advertised on the web site and I had paid for. It turns out that the rooms in the adjacent annex were newer and had ‘proper’ air con, so we were offered a room over there, which we accepted. The air con worked very well in the new room so I was very satisfied in the end, both with the room and the service outcome. Other than that……. Comfortable bed, clean room, good shower. Didnt use the restaurant as we arrived late and had arranged to eat breakfast with family elsewhere. The hotel is a bit out of the way but in a lovely settings with views. We would stay here again but ask for an annex room.

Stayed at the Premier Inn (Harmer Hill) on the 1st April 2024. We booked an accessible room which was very spacious. Plenty of storage. Tea and coffee tray in the room. You can obtain extra supplies for the tray in reception if you run out before the maid can replenish. Also if you require extra pillows just ask at reception. Bathroom very spacious and wheelchair friendly. We opted for the meal deal dinner which was fantastic value for money. All meals are served in the pub next door, The Bridgewater Arms. It is advised to book a table. Food was excellent. Free Wi-Fi, air conditioning and parking. Less than 20 minutes drive from Shrewsbury town centre. Staff in the Premier Inn and pub were all very friendly and helpful. A very enjoyable stay.

We Just got back from a two night stay at Harmer Hill Inn Shrewsbury, we enjoyed our stay the room and hotel is clean and comfortable. The staff are friendly and helpful. The food and bar area is clean and well run with a very good breakfast and service.

Room was clean and bed rather comfy but that was the only good thing about the hotel. Run down hotel, could do with redecorating. Very basic facilities, only tea and coffee facilities provided. Hairdryer kept cutting out. Car park had massive deep potholes. In the middle of nowhere which wouldn’t have been such an issue if the restaurant had been open. We had to drive everywhere just to get food and drink. Couldn’t get anywhere to deliver breakfast to us so had to drive to nearest McDonald’s which was a ten minute drive. Other restaurants which were ten minutes drive away or more were fully booked so we couldn’t book any meals due to the lack of warning from the hotel about the restaurant being closed. Overall very disappointed. The restaurant being closed was very inconvenient to us and we were offered a part refund or anything for the inconvenience. I paid £174 for two nights which was a rip off considering the state of the hotel and the fact we couldn’t get food or drink or have a decent meal (just had takeaways which most of them wouldn’t even deliver to the hotel). Couldn’t walk anywhere as no where within walking distance and some roads didn’t even have pavements so had to drive everywhere. Will not be staying here again.

Let's start with the positives. Shower was brilliant The room was reasonably clean; other than epic amounts of dust behind the tv when trying to reinsert the HDMI cable that was loose and wasn't working when I checked-in. Frustrations Not a great start navigating multiple potholes across the car park, didn't get the trip off to a great start/set a good first impression. Annoying that the block of accommodation was separate to the main build in it's own annex. Is there no way to link the two builds? The door which you scan your room key card against for the separate build isn't really secure. It doesn't close behind you...it stays open for almost half a min to a minute before closing - not very safe in the event/risk of any non-guests walking in. With a baby in the cot with a light sleeping bag, we usually set the room temp a little higher than 21 degrees. This was locked and couldn't be adjusted. At Premier Inn Llandudno (Glan-Conwy) & Premier Inn Porthmadog

Quiet location, friendly welcome, a basic but comfortable bedroom and a recently refurbished bathroom followed by a good night's sleep, so this easily passed the value for money test. However, two elements made for disappointment: - the main section of the car park is in dire condition with multiple pot holes which are a hazard for both drivers and for guests walking to their rooms. This is a poor advertisement for the Whitbread brand, with repair urgently needed before there is an accident. - the free wireless internet did not connect. Guests are offered the alternative of Premier Inn's "Ultimate" internet (at £5 for 24 hours), which we declined. This was not our best Premier Inn experience.

Clean and comfortable room - the bed was extremely comfortable with lovely clean white sheets, had a great couple of night's sleep. Bathroom also really clean with a lovely hot and powerful shower. The attached restaurant was spot on, despite being quiet when we arrived late, the kitchen was open and we had a much needed meal after a long journey. Took the meal deal for the following night which included breakfast which was great value for money. The choice on offer for the continental breakfast was brilliant and the cooked breakfast lovely too and set us up for the long drive home. Staff all very friendly and accommodating. Watch out for the two huge potholes in the carpark though.