HM36+78X، Muscat 100 Muscat Muscat, Bandar Jissah 644, 100 무스카트, 오만호텔정보 보기
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트립닷컴 가격 보장제
1박
샹그릴라 알 후슨 무스카트 리뷰
4.7/5
기대 이상
리뷰 55개
평점의 신뢰성 보장을 위해 단순히 평점의 평균을 계산하는 대신 리뷰의 신뢰도와 투숙객의 숙박 날짜를 고려하여 최종 평점을 결정합니다.
실제 투숙객 리뷰
위치4.7
시설4.7
서비스4.7
청결도4.7
검색 조건:
정렬 기준:
모든 리뷰(55)
높은 평점 리뷰(44)
사진/동영상 리뷰(8)
평점 낮은 리뷰(1)
luke_middlebrook
씨 뷰 디럭스 킹룸
투숙일: 2023년 8월
커플
리뷰 14개
4.5/5
훌륭함
작성일: 2023년9월11일
중동에서 보낸 시간 중 가장 기억에 남는 순간 중 하나는 상그릴라 알 후슨 무스카트에 머물렀다는 것입니다.
여자친구 생일에 가기로 했고, 팀원들이 저와 함께 잊지 못할 경험을 선사하기 위해 매우 잘 협력해 주었습니다.
상그릴라에 가는 것은 약간 어려웠고 오만에서는 택시가 싸지 않습니다. 그렇게 어렵지는 않았지만, 손님을 위한 픽업/드롭오프 옵션이 있었으면 좋았습니다.
포함된 조식이 훌륭했고, 메뉴에서 주문하면 주문한 모든 음식이 신선하게 유지되었습니다. 언어 장벽으로 인해 주문이 섞였지만 음식은 여전히 훌륭했습니다.
객실 내 조식과 룸 서비스는 하이라이트였는데, 객실을 최대한 활용할 수 있었고 식탁에 내장된 히터 덕분에 음식이 따뜻하게 유지되었습니다. 객실 내 식사의 가성비는 실망스러웠는데, 버거와 감자튀김을 주문하면 감자튀김이 조금 들어 있었지만, 다음 주문에서는 해결되었습니다.
애프터눈 티는 맛있었고, 하이라이트는 프루마주와 수박, 스콘이었습니다. 오후 티타임마다 다른 차가 제공되어 입맛을 설레게 했습니다.
해피 아워 음료도 제공되었고 항상 레스토랑에서 깜짝 카나페가 제공되었습니다.
스테이케이션 측면에서 완벽했습니다. 호텔의 내부와 외부가 아름답고 바다 소리가 머무는 동안 편안하게 지낼 수 있었습니다.
해변 근처에 많은 해양 생물이 있어서 오만 해안에 대해 많이 들었고 그곳의 해변 순찰대와 인명 구조원에 대한 신뢰가 별로 없어서 바다에서 수영하는 것을 꺼렸다는 점을 말씀드리고 싶습니다. 휴대전화로 놀고 있는 사람도 있었지만, 그들은 항상 우리 둘을 위해 사진을 찍는 것을 기꺼이 도와주었습니다. 바다에서 무엇을 기대할 수 있는지에 관해서는 더 솔직한 접근 방식을 제안하고 싶습니다.
방문자 라운지도 이용할 수 있어서 다음 모험을 떠날 때까지 시설을 충분히 이용할 수 있습니다.
원문 보기Google로 번역됨
6/7
Pal Virdee
씨 뷰 디럭스 킹룸
투숙일: 2023년 12월
커플
리뷰 2개
4.2/5
아주 좋음
작성일: 2024년2월12일
Al Husn hotel has a great location and all the staff are extremely friendly and attentative. However, breakfast time can be a little chaotic due to lack of staff and many tables are left uncleared causing delays for person coming in for breakfast.
번역
pearlkim
씨 뷰 디럭스 킹룸
투숙일: 2024년 2월
가족
리뷰 1개
5.0/5
강력 추천
작성일: 2024년3월2일
it was wonderful time there and everything was perfect
Wonderful hotel, staff are amazing and so kind and attentive. Wherever you eat, the quality really is outstanding, so much choice and variety. Pool or beach, lifeguards always on hand, as are the support staff, always there with a smile and chat but never intrusive.
번역
6/20
숙소 답변: Dear Peter S, Thank you for your fantastic feedback! We’re delighted to hear that you enjoyed our exceptional service, delicious dining options, and the attentive support from our team. We all look forward to welcoming you back in the near future. Warm Regards, Nick
120daisyl
투숙일: 2024년 11월
커플
5.0/5
강력 추천
작성일: 2024년12월12일
This hotel is incredible. The staff remember your names at meal times, the added touch of an ice bucket by the pool with cool water, juice and Evian cooling spray is great! Even the standard rooms look out onto the pool and are spacious and well appointed. The free mini bar stocked with Fererro roches is great. Narayan at the pool is a real asset to the team and he is fab! Would not hesitate to stay here again!
번역
숙소 답변: Dear 120daisyl, Thank you for your wonderful review! We’re thrilled to hear that you had such a memorable stay and appreciated the personalized service, thoughtful touches, and spacious rooms. It’s great to know that Narayan made a positive impression. We look forward to welcoming you back for another exceptional stay! Warm Regards, Nick
Cloud D
투숙일: 2024년 9월
커플
5.0/5
강력 추천
작성일: 2024년10월20일
OMG - you will not be disappointed - one of the best hotels and in an incredible location with outstanding service and incredibly friendly staff that just want to make your stay the best ever. Mostafa / Tarek and the team make the dream work and when Said comes round the pool everyday with your cold drinks cooler and cleans your glasses for you - you feel on top of the world and know you are in safe hands.
번역
숙소 답변: Dear cloudd124, Thank you for your wonderful review! We’re thrilled to hear that you found our hotel to be an oasis of luxury and that our team, especially Mostafa, Tarek, and Said, made your stay exceptional. Your kind words about our service and the friendly atmosphere mean so much to us. We look forward to welcoming you back for another incredible experience! Warm regards, Nick
OnAir35567441275
투숙일: 2025년 2월
기타
5.0/5
강력 추천
작성일: 2025년3월8일
This hotel really was everything we were hoping it would be. The staff were friendly, polite and efficient, the rooms were spacious, comfortable and had every amenity you could possibly want, and the scenery surrounding the hotel was just beautiful. As it is part of a resort of three hotels, there were plenty of places to walk off the extra calories, a lazy river and even a car museum. We were amazed at how much was complimentary too - drinks in a cool box by the pool or on the beach, afternoon tea with stunning views, and finally drinks in the evening with live musical entertainment. Add to that most items in the room minibar, and it really made the whole experience feel as if you were definitely getting value for money. We ate in most of the restaurants during our stay and enjoyed all of them, particularly the buffet at Al Tanoor which had something to suit everyone. Even when we had a slight issue with our bill at the end, the problem was resolved swiftly and efficiently and we were waved off like royalty! We would highly recommend this hotel and Oman as a whole, as we were treated with kindness wherever we went and the scenery is just stunning.
번역
리뷰어
투숙일: 2025년 1월
기타
5.0/5
강력 추천
작성일: 2025년2월25일
We had the most amazing time at Al Husn. The staff are so polite, attentive and courteous. Our room was spotlessly clean and the bed most comfortable. The rooms are not at all outdated, they are just in a certain style. Whilst we considered the non-buffet restaurants expensive, the Al Tanoor buffet offered an extensive choice of well prepared dishes and the breakfast menu was outstanding. We really appreciated the cool boxes with water & juice whilst on the beach and the fruit skewers! I had an excellent massage at Luban Spa, which was not expensive. We didn’t pay the extra for the afternoon tea and cocktails. All in all, we thoroughly enjoyed our stay and if we visit Oman again, we would choose to stay at Al Husn:)
번역
리뷰어
투숙일: 2025년 1월
커플
5.0/5
강력 추천
작성일: 2025년2월14일
I’ve stayed at many hotels and even Shangri-La Dubai but this is the only hotel I’ve seen offer a free mini bar, complementary afternoon tea and complementary evening drinks. Some other hotels may offer something similar but only as part of a lounge or club access. At Al Husn, every guest is treated to these 3. All the staff we had contact with were very nice. Rodcleff checked us in and took time to give us a lot of information about the hotel. He made it very easy for us to contact him whenever we wanted and about anything. He took very good care of us during our stay and even before we left. Adil also looked after us and even showed us parts of the hotel we didn’t know about. Whenever he saw us, our interactions were always full of positivity. We also came in contact with Nick Flynn the hotel manager. We had a great laugh, an amazing conversation and he made us feel at home. The rooms, facilities and beach were of 5* quality. The breakfast was amazing, although it did take abit of time, I’m guessing it was all freshly made which made the wait worth it. On Al Husn, you have an option of 2 beaches and are also spoilt for choice with those of the sister hotels. The lazy river in Shangri-La Barr Al Jissah is also a must do. I’ll definitely be staying again on my next visit to Muscat.
번역
리뷰어
투숙일: 2025년 1월
커플
5.0/5
강력 추천
작성일: 2025년2월8일
Wonderful time at this hotel for our 10th anniversary. We stayed a couple of nights in Al Waha before upgrading to Al Husn at manager Abu Bakr's recommendation. This was the best move we made, as whilst Al Waha is excellent, the adult only clifftop Al Husn is something extra special, especially for our special occasion. Cannot fault the hotel, restaurants, service and facilities here. Our experiences are too many to mention here, but suffice to say we had the most memorable stay here and will definitely be back again. I want to thank a few staff members in both hotels who went out of their way to make our trip extra special. Firstly the two Abu Bakr's (management and pool/beach side), both legends in their own right, thank you both for everything. Also to Naylinoo, Jega, Ahmed, Said and Tahir, all legends who went out of their way to make our trip memorable. Thanks to you all and apologies I did not write this review sooner. None of you have been forgotten by us. Hopefully we meet again soon!
번역
리뷰어
투숙일: 2025년 1월
기타
4.0/5
아주 좋음
작성일: 2025년2월8일
the hotel is very nice and comfortable and all the staff was extremely pleasant and helpful, but: Our diner at the first evening of our stay was a keen disappointment. Becaues it was a little bit nippy, we asked for a table inside. All the tables outside were laid very nice, only the tables inside weren't laid. There was only a cold glass plate and small plastic placemats. Under the sheet of glass, there were a lot of dark/black spots, may be burn marks. It was a little bit, like in a fast food restaurant. Additionally the plates weren't very clean at the underside. Unfortunately there were two waiters: one who said not a word and another one who explained what was on the plates. The food was patchy, but regarding to the value-for-money ratio not acceptable. After the diner, we told the waiter about these shortcomings and he makes excuses several times. At our day of departure, we were asked after our breakfast for a feedback for our stay. I think he was kind of quality-manager and so we told about our debacle. He also apologizes several times and he was very unhappy that we had to leave, because he tried his best, to atone these mistakes. We told him, that we won't blame anybody, but maybe, that our critical review can improve the drawback.
번역
리뷰어
투숙일: 2024년 12월
기타
3.0/5
작성일: 2025년1월30일
We stayed at the Shangri-La Al Husn for 8 nights. This is one of 3 hotels in the Shangri-La resort and is the adults only hotel. The others are the Al Waha and Al Bandar, This is a stunning hotel in an even more stunning location but it's let down by the service/management. Firstly, before anything else, let me say that we had a wonderful stay over New Year and thoroughly enjoyed ourselves. The beach and pool side service is immaculate, as is housekeeping However when you are paying 5 star prices you expect 5 star service and the Al Husn does not deliver on this front and this can spoil things. It appears to be a management rather than staff issue as the place is not short staffed. All members of staff are keen to please but do not appear to have received the training that would be expected in a 5 star hotel, for instance reception. I tried to hire a car at reception, I was given a leaflet, chose the car and reception contacted the company and were told they had no cars available. Very sorry, said the receptionist but we only work with this company so can't help you. No thought of 'let me see if I can find an alternative for you' just left to sort it out myself....not 5 star. We wanted to book dinner in Muscat. Reception contacted the venue and were told they could do a 5.30 or 9.30 table, we declined. My wife then went online and booked the restaurant for the time we wanted, 7.30. My wife could do online what reception could not.....not 5 star. We wanted to book the Bait al Bahr fish restaurant in the resort the following day for 7pm. Reception called and the earliest available table was 9.00 so we declined. Later that afternoon as I was passing the restaurant I popped in and the manager got me a table at 7pm as we had wanted. Once again I was able to make a booking where reception couldn't....not 5 star. Where was the concierge, the fixer you would expect to find in the reception of a 5 star hotel who can 'make things happen' for guests or offer alternatives when he can't? Reception booked the Al Tanoor restaurant in the hotel for 8.30 for us, again the earliest time available. We arrived and they had no booking. We were asked to sit outside for 10 minutes (no offer of a drink or the like) to see if they could fit us in. 10 minutes later we were ushered to a table in a restaurant that was no more than 40% full (why had we waited outside for 10 mins?) and why were we told there was no availability before 8.30? The person who eventually showed us to our table told us that next time it would be safer to book with them direct and not go through reception. Doesn't bode well when the staff have nop failth in internal booking procedures. The manager then came to the table, explained the menu in great detail but offered no apology for the booking mess up...not 5 star. The Sultanah restaurant, where breakfast is served, is well staffed but poorly managed. Dirty plates are allowed to pile up in sight of guests tables and staff regularly for
번역
Melanie T
투숙일: 2024년 12월
커플
4.0/5
아주 좋음
작성일: 2025년1월16일
We stayed 3 nights in January which we enjoyed however given the location of the hotel and its restaurant facilities I am not sure we would of wanted to stay any longer. The rooms was huge and well equipped. The view from our room was superb. We liked the complimentary afternoon tea and evening drinks - a lovely touch. The beaches were lovely and clean as was the sea. We even saw turtles swimming around near the adult only beach. The downside was the food. The restaurants in the main resort were very average if not awful. We didn't get to eat at the fish restaurant as it was taken over for a wedding party. We also ate at the Mediterranean restaurant at the Al Husn which was good but if this and possibly the Indian are the only options it is very limited and expensive.
번역
숙소 답변: Dear melanietl6011ZJ, Thank you for sharing your feedback. We’re pleased to hear you enjoyed the beautiful views, beaches, and special touches like afternoon tea and evening drinks. Your comments about the dining options are noted, and we’ll share them with our culinary team to improve the experience. We hope to welcome you back in the future for an even better stay. Warm Regards, Nick