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Staying at the Shangri La Al Husn Muscat has been one of the highlights of our time in the Middle East. We decided to go for my girlfriends birthday and the team worked exceptionally well with me to deliver a unforgettable experience. Getting to the Shangri La was a bit of a challenge and taxis do not come cheap in Oman. Though it was not challenging I do wish there was a pickup/drop off option for the guests. The inclusive breakfast was wonderful and ordering off the menu assured that everything you ordered stayed fresh. There was a mixup with our order due to a language barrier but the food was still phenomenal. The in room breakfast and room service was a highlight as it allowed you to take full advantage of the room and with the inbuilt heaters in the dining table assured the food stayed hot. The value for money on in room dining was disappointing as an order of a burger and fries came with a small amount of fries, however that was fixed with our next order. The afternoon tea was delicious, highlights being the fromage and watermelon and the scones. Each afternoon tea was different and kept the palate excited. The happy hour beverages were also included and always came with a suprise canapé from the restaurant. In terms of the staycation, it was perfect. The interior and exterior of the hotel is beautiful and the sound of the ocean left you relaxed for the stay. I would like to raise that there was a lot of sealife by the beach which deterred us from swimming in the sea as we had heard a lot about the Omani coast and didn’t have much confidence in the beach patrol and lifeguards there. We noticed some playing on their phones but they were always happy to assist taking a picture for the two of us. I would suggest a more upfront approach when it comes to what you can expect in the sea there. A visitors lounge was also available allowing you to take full opportunity of the facilities till you left for your next adventure.

Al Husn hotel has a great location and all the staff are extremely friendly and attentative. However, breakfast time can be a little chaotic due to lack of staff and many tables are left uncleared causing delays for person coming in for breakfast.

it was wonderful time there and everything was perfect

十幾年來第三次入住，酒店維護得很好，除了用轉換插頭充電這事情有點彆扭，其他都非常好。

Thanks to Azima , Ei , Prem , John and Sylia and Bashar for their hospitality that allowed us to enjoy our stay in Oman even better. Thank you for their hospitality that allowed us to enjoy our stay in Oman even better Thank you for their hospitality that allowed us to enjoy our stay in Oman even better

Just back from a twelve night stay at our ‘residence in Oman.’ This was our sixth visit, which is indicative of just how special the hotel is. During previous stays we have been able to develop relationships with several members of staff from the lowliest to many with much more responsibility in a customer facing role. From housekeeping through pool staff, to food and beverage and reception, we have been made to feel valued and appreciated….representatives from these departments always take time to chat and ensure that any requirements you may have are met. The following quote pretty much sums our experience up “The warmth of Omani hospitality taught me that it’s not the grandeur of a palace that leaves an impression, but the genuine kindness of the people who welcome you into their world.”

I cannot say enough about this resort and the staff. It is luxury from top to bottom, beginning to end. The staff well and truly take care of you – you do not have to lift a finger or worry about a single thing. It is complete heaven And a perfect place to recharge. As a solo female travel I felt more than safe there with absolutely no concerns at all. I say good things about the accommodating staff, particularly Jerome who went out of his way daily to make sure that my stay was as amazing as it could be. He is definitely a favourite among the guests and exceeds in all facets of his role. The staff on the whole cannot do enough for you. The rooms are beautiful well maintained and thoroughly cleaned daily.

This resort has it all. Comfort, style, authenticity, warmth and delight. We visited as a couple, first holiday without children for 25 years and the memories will for ever stay in our hearts. We are return visitors to Oman, (fourth time) and it draws us back again and again due to its beauty, and warm welcome . In fact we are returning again to Al Husn in a few months time. Al Husn’s staff are on another level to which we have experienced elsewhere. Whilst the service in all departments was exceptional, every member genuinely wants you to have the best time. They all work incredibly hard and their dedication to their work was humbling. On arrival after an over night flight from the UK we were treated to the best, most attentive check in we have ever had by Mustafah and his reception team. Rooms had every convenience you could desire, even down to flip flops for the beach. The bed was divine. If you appreciate architectural detail you will enjoy the hotel which has a true Arabian flavour. We loved enjoying Arabic coffee and dates every day in reception, the sumptuous breakfast and afternoon tea and pre dinner drinks and canapes. Both the Indian restaurant and Sultanah were beautiful. I have written separate reviews for them. Sadly the Indian will be closed for our forthcoming visit. We truly loved the serenity of this resort, it was calm and quiet due to low season and that suited us very well. The beach is not to be missed and the infinity pool is an unforgettable experience. The extended resort over at Al Bandar and Al Waha extend to even more leisure pursuits with the beach, pool and lazy river. Sadly the only negative on our holiday was the reckless behaviour by water sport staff on the beach near Al Bandar. I know they are not part of the hotel staff, but their behaviour was dangerous and we witnessed them being aggressive to a life guard when he tried to intervene. We felt nervous swimming on that beach. Due to the rocks in the water at the centre of the beach, swimming is restricted to areas away from this. These prime swimming spots, and snorkelling areas are taken at both ends of the beach by water sports. Much safer swimming and snorkelling is to be had at Al Husn private beach. Housekeeping were incredible as were all staff around the hotel. Special mention to by the pool at Al Husn who was one of those people who you meet in life who you know has a good heart. Thank you Said for all the lifts in the buggy car to the beach and the laughs along the way. The guys on the beach who attended to our every need. As I said every member of staff is exceptional. Thank you for making our 25th Wedding Anniversary, so special and memorable. We can't wait to see you all again in August.

I have just come back from a week long holiday at the Shangri-La Al Husn with my family and we all had the most amazing time! This is the best hotel we have ever stayed at and will DEFINITELY be returning. The value for money is incredible because of all the extra luxurious amenities provided. The complimentary cocktail hour and afternoon tea are sublime. The cocktail hour was one of our favourites because the atmosphere created is just beautiful. It takes place in the courtyard under the softly lit palm trees, with excellent live musicians creating a magical atmosphere. The complimentary mini bar was a huge plus! As was the complimentary shuttle services to the mall and souk, amongst other destinations. The staff at the Shangri-La were very polite, welcoming and made us feel so special. A huge thank you to Mirco and Prakash who went the extra mile for us by building a rapport with each one of us. Every detail was paid attention to and we felt we were looked after to the highest standard. Nothing beats the level of professionalism, luxury or comfort that this resort and staff can provide for you. Everyone from the waiters, pool boys and managers shared the same attitude towards guests which was very humbling to experience. Al-Husn exudes luxury and tranquillity, the décor and design of the resort is breathtaking. The view from any area in the resort is stunning. We loved that housekeeping staff came by in the evening to provide any additional items we needed, this was very convenient! The infinity pool was a real favourite of ours, the view makes you feel very relaxed and peaceful. Another thing which was brilliant was the cooler box provided by the staff, and the facial mist! These small details made us feel very appreciated and special. The choice of restaurants is good, however we felt that the prices were slightly high. We enjoyed Chow Mee and sitting outdoors by the beach at the tapas restaurant. The Italian restaurant gave us very small portions which we were not impressed with, considering the price. However, all in all we loved the Shangri-La! :) thank you for giving us a perfect holiday.