Terrible experience. This hotel is listed as 4 star at all booking sites, but they are 3 star. Even at reception they say themselves as 3 star. Booking was taken for 2 adult + 2 kids, but they provided a queen size bed. A extra cot was placed for 4 th person. The quality of matress provided is pathetic. It's half inch matress. Provided blankets were in bad condition. When we entered room and try to use washroom, it was smelling like urine. After complain, they send someone who tried to fix it by using phenyl, second person came and pushed lot of freshner in the bath room.. but as soon smell of freshner went away.. it started smelling like urine again. In the morning I requested for deep cleaning.. but in evening when I came back after tour, even after cleaning it was smelling. Next day, due to early check in at house boat, we had to chec out early and we wanted hot water at 6 AM. No hot water was available. While reaching reception they tried to fixed something in the bathroom, later they said some technical problem and water will be available only after 20 min. Finally hot water started around 7. Breakfast spread is good though, but only good breakfast will not help.
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