I had booked this hotel for my night stay on 30 Aug, while returning from abroad. Hotel was satisfactory, room was quite large and Breakfast menu had a wide spread with good taste. However, they messed up my pick up from Mumbai International Airport (T2) completely. In spite of my talking them on phone, confirming pick up on email and reconfirming on the day of arrival, there was no one to receive. After 2 phone calls, they were still chceking! After 15 min, was told that the pick up was on its way. It finally arrived 45 min late. There were atleast 50 different people from different hotel waiting for thei guests, but we had to wait for 45 min for our transportation at that late hour in the night. Location of the hotel is poor, too.
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