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숙소 답변: Dear Guest,Greetings From The Westin Mumbai Powai Lake!Thank you for sharing your feedback. We sincerely apologize for the disappointing experience you had during your stay. While we’re glad to hear that our reception team was helpful, we are truly sorry that other aspects of your visit did not meet your expectations. Cleanliness and maintenance are top priorities for us, and we will address the concerns you have faced. We value your comments. We hope to have the opportunity to serve you better in the future.Best Regards,Team Westin

숙소 답변: Dear Guest, Greetings from the Westin Mumbai Powai Lake!Thank you for taking time and writing this beautiful review. We are so delighted to know that you had a comfortable stay at The Westin Mumbai Powai Lake.Looking forward to welcoming you back.Warm Regards,Team Westin

숙소 답변: Dear Guest,Greetings From The Westin Mumbai Powai Lake!Thank you for sharing your wonderful experience with us! We're delighted to hear that our location, service, and breakfast exceeded your expectations. We're thrilled that you enjoyed your family time with us!Warm regards,Team Westin

숙소 답변: Dear Guest,Greetings From The Westin Mumbai Powai Lake!Thank you for your kind words! We're glad you enjoyed our hotel's location and ambiance.Warm regards,Team Westin

숙소 답변: Dear Guest, Greetings from the Westin Powai Lake!At the onset allow me to thank you for sharing your feedback. Please do accept my sincere apologies on the service lapses experienced by you. These are certainly not expected of our otherwise benchmark services and May I assure you that immediate corrective measures have been put in place to monitor that these instances do not occur. We have taken your feedback on board, and we will strive to make improvements accordingly. The team would be cautious of these points and ensure a seamless experience for all our guests. We look forward to welcoming you back and ensuring that your stay and experience is convivial.Warm Regards, Team Westin