Not the worst place I have stayed at, but a series of things at this stay kind of bothered me. I like Tru and the other major chains similar concept, as they are comfortable no frills with laminate floors (no carpet!), nice showers and provided soaps. I travel through this area for business and usually stay at the other chain in town. Gave this Tru a shot. Because it is connected to a HGI, this hotel is pretty big and has a pool, bar and restaurant unlike other Tru's I have been at. This is also a good location, quiet with one side of the hotel overlooking a small wooded area. I was disappointed however in the condition of the room I had on the 3rd floor. The door stop that flips out for added security for the door to keep it from opening looked like someone had attempted to force it open as it was loose and the base pulled away from the frame of the door by at least 1/2 of an inch with all of the screws loose. There was a prominent hand print on the bathroom door frame that looks like it was made by a 4 year old with a hand covered in hot Cheeto cheese dust. The walls of the room are a very light blue, but the paint was marked up with black scuffs everywhere on almost every wall. The wall close to one of the beds was just straight dirty. It looks like someone had laid in the bed and put their dirty feet all over the wall (I didn't get a picture of it). Another issue was the bathroom towels were all damp like they had not finished drying in the dryer completely. The bathroom was also showing some wear, with goopy poor caulk repair around the shower, marks on the wallpaper and some mold on the shower door silicon seals. Overall, the room was a little beat up and could use a once over with a spray bottle of bleach on the walls. Tru or Hilton also need to work on the TV system they use. Half the time I stay at them not all of the ”Live TV” channels work. At this stay, I couldn't get any channels on the menu to work at all when selected, the channel would pop up, but then the screen would stay black. Having an hour to kill, I figured out you don't try to access the ”Live TV” app from the ”home” option on screen. This will pull up a list of channels and tell you what network they are and what show is playing, but if selected, the channel will not work. Use the ”Entertainment” option on screen and scroll down until you see the network icons on the bottom of the screen, then select a channel.
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