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프로테아 호텔 메리어트 모젤 베이
4.2/556생생 리뷰
great hotel in Mossel bay! We didn't realize Mossel Bay was a busy commercial port, but the hotel delivered: a nice room, comfortable bed, plenty of room and a nice sitting area complete with small kitchenette! We had a nice view of the harbor and were welcomed and shown to our room with kind hospitality. The property is nice and we ended up eating in the restaurant adjacent for dinner: Cafe Gannet. It was was packed, and we know why--terrific food and service! Although Mossel Bay itself was somewhat disappointing for us as part of the ”Garden Route”, the hotel was terrific.
보틀리어스콥 프라이빗 게임 리저브
4.6/544생생 리뷰
Ok. Lots to say! We booked a 9am drive and arrived at the dirt road into the reserve with 40 minutes to spare. The road said closed! So we used google maps and information on their website and found another entrance for the lodges. So we drove for 40 minutes thinking we would just make it. But we couldn’t access the site there! So we went into the lodge reception and they called ahead and rebooked us on the 1pm and said they had reserved a table for us in the restaurant. And they told us to ignore the road closed sign! So another 40 minute drive back only to find the table reservation was not for anything complimentary! They could have emailed us to advise us to ignore the road closed sign but didn’t. The manager could barely apologise for what he called a minor inconvenience! To us, that was a stressful 90 minutes of extra driving! We had already filled in the online indemnity form- but they wanted a paper copy despite them saying in the on line form ‘save the trees’. To add insult to injury, the manager said he would come back to us about something complimentary but never did. We then went on the drive, got stuck in a mud ditch and had to wait for an alternative vehicle, which was filthy and uncomfortable compared to the first vehicle. Overall a memorable day for the wrong reasons. At least we saw some incredible animals.
곤드와나 게임 리저브
4.6/560생생 리뷰
I want to start by saying that my low review has nothing to do with the game drive or the accommodations, but instead the management and their inability to provide a solution to a problem that was their own fault. I booked this stay for my girlfriend’s birthday 6 months ago. (Her birthday was never acknowledged during our stay here by the way). In my package, I booked and paid for a 90 minute massage for the 2 of us. When we arrived to Gondwana, we asked about our spa treatments, but we were told by management they did not have us booked. They told us there was change in their booking system during July 2023 when we booked, and they had never transferred our spa reservation over, although they still had confirmation of our purchase. We asked for a resolution because we had been looking forward to these spa treatments. They offered us 60 minute massages during our afternoon game drive, which we obviously didn’t want to miss (plus the package I bought included 90 minute massages, not 60 minutes). The only other solution that was offered was for one of us to receive a massage on the morning of check out—Also not a good solution. We asked if there was any other compensation that we could receive for the inconvenience, but we were only offered a refund for the spa treatments. What makes all of this so frustrating is that they admitted this issue was their own fault when they failed to transfer our reservation in the booking system, but due to a lack of resolution, it felt like it was our fault for being uninformed and unprepared. We chose Gondwana because we heard it was the most prestigious game reserve in all of the Cape, but the lack of care for an inconvenience in our travels that was their fault has left us extremely disappointed. For a place of this caliber, they could do more than just offer a “sorry.” This is a very expensive stay, and you would think that would equate to caring about the guest, but it doesn’t. I want to mention that our game drive guide, Ruan has been nothing short of incredible. We’ve loved every minute of our game drives, along with the service at the restaurant and the luggage and housekeeping crew. But that is their job, to provide excellent service, and management should be held to the same standard. Unfortunately, with the lack of care of our reservation from management, what could have been a once in a lifetime time experience is left feeling flat.
디아즈 호텔 & 리조트
4.1/553생생 리뷰
우리는 3 박 동안 머물 렀습니다. 미리 전액을 지불했지만 호텔에 도착했을 때 여전히 전액을 지불하는 금액의 두 배를 빚지고 있다고 들었습니다. 추가 토론과 대기 시간이 끝난 후 결국 정리되어 방 열쇠를 얻을 수 있었습니다. 아침 식사는 매일 아침 좋았지 만 낮 / 저녁 레스토랑의 음식은 전혀 좋지 않습니다. 그곳에서 피자와 치킨 슈니첼을 먹어봤는데 쫄깃하고 단조로웠습니다. 방은 좋은 크기였고 깨끗했고 전망이 좋았습니다. 즐기기에 좋은 크기의 수영장이지만 더웠고 수영장 옆 의자에 우산이 없었습니다. 나는 리셉션에 그들이 약간의 것을 올릴 수 있는지 물었지만 그들은 그들이 가지고 있는지 확인할 것이라고 말했지만 나에게 돌아 오지 않았거나 어떤 것도 올려지지 않았습니다! 리셉션의 자동 판매기도 문제가 있었고 우리는 아이들을 위한 차가운 음료와 방에 무언가를 얻기 위해 운전해야 했습니다. 아래 해변 바는 자정까지 매우 시끄러운 음악을 연주하고 시끄러운 음악이 끝나기 전에 매일 밤 잠을 잘 수 없었습니다.
산토스 익스프레스 트레인 로지 - 호스텔
3.8/532생생 리뷰
WE WILL COME BACK ALWAYS! Mid January 2023 we had a family emergency and on our way from Cape Town to the Eastern Cape we had a vehicle breakdown. Whilst we had our car being fixed, Santos Express Train Lodge was recommended as a place to stay overnight. We found it not only a place to stay but it became a place of comfort for us. LOVE, EMPATHY and PATIENCE coupled with great SERVICE from the staff is what lead us to taking a decision that we will be back. We then made a reservation for December 2023. WOW; On arrival we were greeted with so much joy and we could feel at home again. Let me mention again that Kim at reception who gave us a warm welcome as well as Zandile at the restaurant; great people. These are people's people and you can tell that it comes natural for them to love and care and they are very consistent. A cherry on top was added to this stay when I saw my wife's excitement when we arrived at our Royal Suite A. WOW! This room was perfect for us as a couple. It has Wifi, Mini Bar fridge, a shower, a bath etc. I really can't fault anything at the moment because so far we've always been treated as a Royal family in Santos Express Train Lodge. May you all be blessed guys. ”CBS is the vehicle registration for Mossel bay and that means Come Back Soon” said the lady whom we came across at the entrance on our way out, and indeed we will Come Back Soon.
피너클 포인트 비치 & 골프 리조트
3.4/53생생 리뷰
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FAQ (자주하는질문)

  • 트립닷컴 할인코드는 어떻게 받을 수 있나요?

    트립닷컴 이용이 처음인 신입회원은 트립닷컴 할인코드 페이지를 통해 트립닷컴 할인코드를 발급받아 사용할 수 있습니다. 트립닷컴 회원에게는 트립닷컴에서 상품예약, 트립 모먼트 포스팅을 통해 추후 예약할 때 할인 받을 수 있는 트립코인이 주어집니다.

  • 트립닷컴 특가 호텔은 어떻게 확인하나요?

    트립닷컴은 일년 내내 다양한 호텔 특가와 프로모션을 제공합니다. 당사 특가 및 프로모션 페이지에서 다양한 할인 혜택을 만나보세요. 트립닷컴 회원이라면, 본인 계정에 로그인한 후 호텔 목록 페이지에서 독점 특가 요금을 확인해 보세요.

  • 트립닷컴 특가 호텔은 어떻게 확인하나요?

    트립닷컴은 일 년 내내 이용할 수 있는 다양한 호텔 특가와 프로모션을 제공합니다. 당사 특가 페이지에서 다양한 특전 혜택을 만나보세요. 마일리지 프로그램 회원이라면, 본인 계정에 로그인한 후 호텔 목록 페이지에서 독점 특가 요금을 확인하세요.

  • 호텔을 더욱 저렴하게 예약하는 방법은 무엇인가요?

    일반적으로 주중에 예약하면 더 저렴하며, 프로모션을 통해 저렴한 호텔 확인 및 할인을 받을 수도 있습니다.

  • 트립닷컴에는 몇 개의 호텔이 등록되어있나요?

    트립닷컴에서는 전 세계 230개 이상의 국가/지역에 위치한 500만 곳 이상의 호텔 예약을 지원하고 있습니다.

  • 트립닷컴에서 예약한 호텔의 취소 및 변경이 가능한가요?

    호텔 정책과 취소 날짜에 따라 가능여부가 다릅니다. 관련 호텔 페이지의 정책 섹션에서 확인해 주셔야하며, 예약하신 호텔을 취소하거나 변경하려면 트립닷컴 계정에 로그인한 다음 "My 예약"으로 이동해 표시되는 안내를 따라주세요.

  • 트립닷컴 고객센터로 연락하는 방법은 무엇인가요?

    트립닷컴은 연중무휴 24시간 지원하는 고객센터를 지원하고 있습니다. 트립닷컴 고객센터는 전화 및 채팅으로 연락할 수 있습니다.

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