Hampton Inn Raleigh/Durham-Airport

Near-airport location is the feature. Property is tired, “old style” a/c so room had that moist smell. Some mold in the bathroom corners. I think we were too early (6:00) for a real breakfast, although front desk had told us was served then, so settled for coffee and yogurt, fruit loops for the kids. I will say that the front desk lady I reached from our plane (we arrived at 2 am so I didn’t meet her) was very pleasant. Not a “bad” experience just not the “8.8” out of 10 that was posted, imho

I had made a hotel reservation through ******* and received confirmation. I also spoke to the hotel directly to confirm how to get the shuttle from the airport. When I landed and called the hotel for the shuttle I was told it was not available at this time!? Then when I arrived at the hotel they DID NOT have my reservation--and I was given an inferior room from what I had booked!! I also had to pay for an Uber ride from airport to hotel...the entire experience was awful!!

Front desk staff are excellent! Breakfast area top notch with choice selection, presentation, variety, and cleanliness. Age of property is showing in the rooms esp bathrooms. Elevator particularly slow.

Very weak coffee, few breakfast options. Facility itself is okay.

It was nice overall. I do think it was a old hotel that had been refurbished since the hotels close by looked new. Room was tiny compared to any other Hampton Inn I have stated at. It was fine for a night

We really enjoyed our stay. The staff was super-helpful and friendly. The housekeeping service was amazing as well, came back to made beds and fresh towels every day.

Very helpful staff. Lovely location. Excellent service

They removed the old weights from the fitness room and the new ones were delayed so no weights. I will pick a hotel partially based on the picture of the fitness room and it is important. Why they did not wait until the replacement arrived was a mystery to hotel personnel. Besides this glitch I would have been able to rate the hotel higher.

Great place and close to the airport. Been using this hotel for many years!