모건타운 마운터니어 몰 & 프로페셔널 플라자 근처 호텔

서비스는 훌륭했습니다.

봐 - 이 곳은 화려하지 않습니다. 그러나 주간 고속도로에서 떨어진 신뢰할 수 있고 편안하며 안전하고 친절한 장소를 찾고 있다면 이곳이 바로 이곳입니다. 이것은 우리 여행에서 우리를 위한 중간 장소이며 결코 실망하지 않습니다. 깨끗하고 저렴하며 쉽습니다. 우리는 여기에 머물기를 고대합니다.

우리 집에는 주요 배관 문제가 있었고 우리는 1 주일 이상 대피해야했습니다! 나는 Morgantown 지역에서 저렴한 품질 / 깨끗한 호텔을 쉽게 찾을 수 있다고 생각했다. Um .... nope ..... 대부분은 어리석게도 비쌌거나 완전히 덤프였습니다. 그런 다음 나는 교외 확장 체류를 보았다. 그것은 꽤 좋은 리뷰를 가지고 있었다. 그러나 Sabraton의 Morgantown의 단지 밖에 있었다. (오래된 도시, 조금 떨어졌고, Morgantown만큼 좋지 않다). 우리는 그것을 시도하기로 결정했습니다. 가장 저렴한 옵션이지만 성스러운 소 중 하나였습니다! 훌륭한 장소. 매우 깨끗합니다. 직원은 도움이됩니다. 청소하는 사람들은 우리가 만난 것 중 가장 좋았습니다 (그들이받을 자격이 있음을 알려주십시오). 나는 모든 방에 간이 주방이 있다고 생각합니다 (우리 방 3 개 모두 그랬습니다). 우리 머무는 동안 한 지점에서, 사려 깊은 손님 중 일부는 4 층에 우리 위에 머물고 있었고 정말로 시끄 럽습니다. 나는 다음날 프론트 데스크에 무언가를 말하기로 결정했고 다른 불만으로 인해 바보들은 재산을 떠나라고 요청했습니다! 이것이 제가 말하고 있는 것입니다. 저는 또한 그들이 매일 당신을 텍스트로 보내며 모든 것이 잘되도록하는 것을 좋아합니다. 그것은 통조림이 아닙니다. 나는 제안으로 대답했고 그들은 나에게 다시 돌아왔다. 진심으로이 장소는 모든 페니의 가치가 있습니다. 거의 모든 손님도 매우 좋았습니다. 그들은 개 산책 / 똥 지역과 함께 애완 동물 친화적입니다. 호텔 자체는 주요 도로에서 뒤로 앉아있어 찾기가 약간 까다 롭지 만 Shoneys를 찾아서 바로 뒤에 운전합니다. 부정적인 것을 하나 골라야한다면, 오일 필드 노동자 / 손님 일 것 같습니다. 그들은 대부분 열심히 일하고 조용하지만 파라핀과 다른 석유 및 가스 타입의 냄새로 엘리베이터를 냄새 맡습니다. 미안하지만 나는 20 년 동안 석유 및 가스 은퇴자이므로 나는 그들을 원하는지 말할 수 있습니다. 그래도 봉사 해 주셔서 감사합니다!

Hello. I am a frequent customer with Wyndham because I am a travel nurse. I recently started a contract in Morgantown so I stayed at the super8 this week hoping for it to be the place I stay during the weeks coming up. I made my reservation online and put it the comments I needed a late checkout because I work nights and I sleep during the day. When I checked in Monday night I talked with the worker behind the desk and asked about the late checkout again to make sure it would not be an issue because I was staying there til Wednesday at 6pm and she said it wouldn’t be a problem and made a note of it. So when I did go to checkout on Wednesday I walked up to the counter and talked to a different employee that I was going to check out. She then proceeded to say that i should’ve been out of there at 1pm and that it was ridiculous for me to trying to check out at 530pm. I told her about how when I made my reservation online I made not that I would be checking out at 6pm is and I verified it when I checked in. She then said I didn’t and it wasn’t marked and no one told her. Then proceeded to tell me I should be charged another day because I missed checkout and their house keeping leaves at two. I would have been totally okay with this is she did not express her frustrations in a condescending attitude. The whole conversation she was shaking her head in disgust like I was a problem. All in all I have never experienced customer that was so poor and was so inappropriate. There is a way to approach issues and this was not it. Also it was an awkward situation in that the employee was sitting in her street clothes with cat ears in like she was going to some sort of costume party. So I had this employee arguing with me with cat ears on and trying not to laugh and be upset at the same time. Also there was no breakfast available and there was constant noise because most of the hotel was being renovated. I would have been totally okay with my stay had I not had this experience with an employee and I would never recommend to anyone to stay there and deal with that type of service. Thank you for your time

I admittedly glanced through my Hilton app and reserved this room for my daughter's travel ball tournament to be held at WVU this weekend without checking reviews. I did so, because I use the app frequently and have never had a bad experience at Hampton/Hilton without it being quickly resolved in a professional manner. This was the closest Hampton to the Rec Center @ WVU so I booked it. From the time I walked in, I noticed the cleanliness of the hotel was lacking. There was sticky stuff on the floor along with when I got out of the elevator and I kept going to our room because we had been driving several hours and I figured that our room would have the Hilton Cleanstay. Boy, was I wrong! The room smelled bad as soon as I opened the door. The beds were made. I sat our things down and began to unpack. I immediately noticed the bathroom floor was dirty and the bathtub was also dirty. There is a broken nut in the toilet. Later I learned that my bedspread had several stains on it and I found myself unable to sleep. I am not one to cause a fuss and try very hard to make do with what I have. I unsucessfully tried sleeping through the night and finally went down to the front desk at 5 am to ask if I could please have a new room. The lady at the front desk was immediately dismissive, confrontational, and said I should have said something last night. While, yes, I of course should have looking back, I don't think it was my fault the room was not cleaned. I will skip the other details here, which ended up in her telling me she would tell her manager when she came in and they would have the room cleaned for me by 9. I came back to my room at 3 pm after our matches and my bedspread was changed but the floor and tub were still nasty. I went back downstairs. A new receptionist was there. I asked for a new room, she said they're all dirty and said she would send housekeeping up when they could. We waited in our room and a gentleman came up, granted the nicest person I have encountered while here, and he said the dirty bathroom was from wood glue and he cleaned and disinfected the best he could. I am stuck here until tomorrow because this reservation cost me over $300. I wish I had seen the other recent reviews. Please do not waste your money coming here. Not to mention some sort of sediment is in the sinks, toilet, and tub, so I definitely would not eat or drink the water/coffee here. If I am able to leave my photos on the review later, I will attach them. In the meantime, please listen to the other reviews + my own because you will undoubtedly regret it due to the lacking customer service + basic empathy for another human + lack of housekeeping in this building. I never leave reviews, but this establishment blew my mind.

이것은 우리가 머물렀던 가장 깨끗하고 잘 표현 된 햄튼 속성 중 하나였습니다. 당신이 로비, 인접한 식사 공간, 복도 및 방으로 걸어 들어가는 순간부터이 속성은 정말 눈에 띄었습니다. 호텔 외부의 작은 화구는 특히 늦은 여름 저녁의 시원한 저녁을 위해 큰 터치였습니다. 방은 매우 깨끗했고 그 반대에 대해 언급 할 것이 없었습니다. 방의 A / C 단위 (많은 호텔에서 켜거나 꺼지는 것처럼 밤새도록 시끄러운 것)조차도 비교적 조용했습니다. 마지막으로 직원과 그들의 도움은 최종 경고 포인트 였고이 호텔에는 5/5 등급이 부여되었습니다.

모두가 매우 좋았습니다. 호텔은 깨끗했습니다. 체크인은 쉬웠습니다. 위치는 고속도로에서 바로 떨어져 있으며 많은 체인점 (Target, TJ Maxx, Old Navy, Bed, Bath 및 Beyond), 레스토랑 및 식료품 점 근처에있었습니다. 무료 그랩-드-가 조식(머핀, 오트밀, 요거트, 주스, 커피)이 있었습니다. 나는 단지 하나의 문제가 있었다. 나는 깃털 베개에 알레르기가있다. 우리 방에는 6 개의 베개가 있었고, 모두 깃털 베개였습니다. 나는 프론트 데스크에 전화를 걸어 다른 베개를 요청했다. 그들은 다른 베개가 있는지 확인해야한다고 말했다. 몇 분 후, 하우스 키핑에서 아주 좋은 사람이 내 문에 있었고, 또 다른 베개 ....도 깃털 베개였습니다. 우리는 우리의 체류를 위해 새로운 베개를 사야했습니다.