모레노밸리 웨스턴 공원 근처 호텔

베스트 호텔의 조건은 매우 일반적이며 시설은 오래되었으며 체크인시 금연실이 없으며 길가의 방은 시끄 럽습니다. 더 조용하게 바꾸십시오. 프론트 데스크에는 나이 많은 남성이 있습니다. 인디언 인 것 같습니다. 서비스 태도는 정말 좋지 않습니다. 직접 확인하지 않았습니다. 다시 의사 소통을 한 후, 만족하지 않으면 다른 집을 찾을 수 있으며,이 호텔은 100 달러의 보증금을 받고 환불을 기다리고 있습니다.

가격대비 머물기 좋은 곳. 두 번째로 여기에 머물고 돌아올 것입니다.

여행 간호사이고 계약기간에 묵을 호텔을 찾고 있었습니다. 온라인으로 예약했는데 호텔에 도착했을 때 설명된 수수료가 상당히 달랐습니다. 그들은 개를 위해 밤에 $ 25를 청구하고 7 일 후에 만 환불되는 $ 100 보증금을 청구합니다. 웹 사이트에 있던 요금을 제기했을 때 그들은 방금 나쁜 말을했습니다. 직원들은 매우 무례했고 좋은 경험을 제공하지 않았습니다. 호텔이 더럽습니다 !! 끔찍한 동네에 있고 전혀 안전하지 않습니다. 또한 수영장이 문을 닫았으며 왜 그들이 ”청소하기에는 너무 많은 일”이라고 말했는지 물었습니다. 다시는 여기에 머물지 않을 것입니다. 내가 가진 최악의 경험.

We picked this place because it was convenient to picking up my son's prom date. They needed a place to take pics and the setting of a designed balcony on the 2nd floor was perfect plus the water fountain made the pics fabulous. I'd recommend the place for anyone planning to have a wedding party or Girls Trip or Family Reunion or gathering. There were walkable variety of restaurant and shopping to go to.

회사 창고가 근처에 있고 방에 전자레인지와 냉장고도 있고 조식도 아주 맛있습니다! (직접 만든 와플) 옆에 메이시스 백화점, 알디 슈퍼마켓, 마레노 밸리 몰이 있어서 아주 좋아요. 그런데 온수 주전자는 없고, 미국의 많은 호텔에는 온수 주전자가 없고 커피 머신만 있는 경우가 많습니다.

I was in town for my mother's funeral and the staff was very kind and sympathetic. I was checked in by Kati and she was very patient with me and all of my concerns. Thank you so much for your tenderness. I am so there was no freshly baked cookies, but that is okay. The coffee was always fresh and the breakfast was great. I loved the little mini omelets, those were great! I would recommend this hotel for several reasons. One, it's located in a shopping plaza, which means there are SEVERAL restaurants and markets to walk too. Parking is free. The rooms are very nice and comfortable, it's right off the freeway, and like I said, the staff is very nice.

전반적인 품질이 좋으며 호텔 건물에는 많은 출입구가 있으며 문은 항상 닫혀 있으며 세입자는 카드를 스 와이프해야합니다. 식당에는 외출 할 수있는 문이 있으며 야외 좌석이 있으며 밖에 앉아서 담배를 피우고 커피를 마실 수 있습니다. 호텔 아침 식사는 매우 좋으며 커피는 매우 맛있습니다. 단열 병에 담겨 있습니다. 손님은 하루 동안 마실 수 있습니다. 매일 몇 잔을 마실 수 있습니다. 치즈와 햄(오믈렛이라고도 함)이 든 오믈렛이 있는데, 중국 위는 매우 수용 가능합니다. 와플을 직접 구우거나 빵을 구우고 커피를 추가하면 먹기가 매우 편안합니다. 우유, 요구르트, 과일, 차를 담글 수 있는 뜨거운 물도 있습니다. 1층에 살고 있는데 창문을 열 수 없습니다. 2층과 3층을 열 수 있을지 모르겠습니다. 욕조의 뜨거운 물은 약간 작습니다. 연고의 파리입니다.

This was my first time staying at this hotel since I was visiting the area for a friend's event. Parking is easy and right upfront - but there's also parking on the side of the hotel and in the back. The front lot can get packed though - since it's shared by the restaurants/businesses in the area, as well as a Residence Inn next door. I was cheerfully greeted upon entry by Brisas, who assisted me with check-in. She acknowledged my elite status with IHG, and was able to assist with my early check-in request. When I initially got to room #221 - I was happy to see I was upgraded to a King Suite with a sofa, but ran into some issues initially - the blackout curtain was down and immovable. When I lifted it to look at my view - I was greeted by the top of the hotel's porte-cochère, and an AC unit - so pretty much a ”view” of the hotel entryway's roof. I went back downstairs and asked Brisas if she had something on a higher floor. She was happy to accommodate - but shared that the 4th floor rooms were still being cleaned and I wouldn't be able to check-in early. I figured the tradeoff was fine, and I'd just work on my laptop in their lobby while waiting. I rarely have to ask to be moved, but was pleased with how prompt my request was accommodated. Kevan - (Brisas's wonderful colleague) picked up where Brisas left off as her shift ended before my new room was cleaned. Kevan was able to place me in room #425 - a King Standard room with a chaise lounge - perfectly placed by the large, picturesque window. I had a great panoramic view of the valley. The room was clean, crisp, and modern. There were plenty of outlets - both AC and USB ports - intuitively placed around the room. The workstation had a nice 3-stage lamp, which provided ample brightness when needed, as well as dim, ”mood” lighting. This particular room comes with a microwave, mini fridge, and Keurig - not a Nespresso like the Intercontinentals, but a Keurig is still better than the drip coffeemakers a lot of other hotels in this category offers. Bed was super comfortable - not sure what other reviewers were complaining about when they said it was squeaky. My bed made no such noises. Thermostat works well and the A/C was able to get the room cool in no time - important, considering it was almost 100*F outside! There is a pantry stocked with snacks, drinks, ice cream by the front desk where you can buy treats you might have forgotten to pack. The prices are fair considering the convenience - there is also a 76 Food Mart within walking distance and a Winco behind the hotel - also walkable - only because I didn't want to lose my awesome, front-of-the-hotel parking spot. Complimentary breakfast served in the morning - decent selection of hot foods (eggs, sausage, potatoes), yogurt and toast. Fitness Center is 24/7 - and the pool is decent sized - but no one was using it because it was hot as heck outside. Overall, a great and enjoyable stay. What made it even more awesome were the front de

I would never choose this residence inn to spend my nights there. This was my first and hope was my last horrible experience with Marriott associated hotels. The moment that I walked into the residence inn, it started to go wrong every steps. When I checked in, I was placed in the first floor with my platinum status. It was not able to activate my mobile key. The front desk person was not able to access at that moment. She said that I had to ask my manager to active it for me. I went to the room and tried to turn on TV, there is no remote control. I went to the front desk to ask one. After that, I went to bathroom, there was not bathroom amenities were placed. I went to front desk again to ask for bar soap. I spot the floor had a hair tie and a green contact lens on the bathroom. Was the room vacuum and cleaned? I also found previous person left a big yellow package on the dining table bar stool. All pictures were attached. The refrigerator was excessively being damaged. I started to question; Was housekeeping cleaned this room? After I took a shower, there is no hair dryer. I called the front desk, the person told me I am sorry, I don’t have a hair dryer and housekeeping closed. I told her” You want me to sleep with my wet hair???” She was not sincere tried to resolve my issue. She said that I will ask my manger to change the room with everything equipped the next day since I spent two nights with them. I was giving a hope up and waiting for a room change. I went day shift front desk and asked her for a room change. She told me that all the rooms were not clean once the room was cleaned that we would notify you. I told her that I brought my suitcase in the front and just placed my luggage to the refresh new and clean room. When I came back in the afternoon, the different front desk staff told me that you are still at your old room which is first floor, all the rooms were booked. When I came back and attempted to use my mobile key and still not working. I was so upset and walked into my room and noticed nothing was cleaned and the hair dryer was still missing in my room. The front desk brought me a hair dryer. All the problems were continued to day 2. No staff were bothered to report all my issues to the supervisor or seriously addressed about my issues that I encountered. After I spoke to the supervisor that she did not know what’s reasons were to request for a room change. No staff was reported and mentioned to her. Even though the supervisor got one-night points back to my account. I really don’t care about the night points. I want to feel respect and feel comfortable and ease to where I stayed and not to worry so many things. This is so far below my expectations. Hope the staff got more training about attitudes towards customers and how to resolve issues in a timely manner. This is not Acceptable customer service!

나는 취소해야했고 호텔은 취소 수수료 협상 시도를 수락하지 않았습니다. 예상으로 알렸음에도 불구하고 전액 청구되었습니다. 반면에 사전에 알리지 않고 예약을 취소할 수 있으며 취소할 것입니다. 나는 그들이 전에 나에게 그렇게했기 때문에 이것을 알고 있습니다. 슬프게도 내 경험은 긍정적이지 않았습니다.