슈퍼 8 바이 윈덤 몬티첼로 몬티첼로(Super 8 by Wyndham Monticello)

有微波爐和冰箱

The door lock was broken. The manager came to look at it and ensured us it was a safe hotel and that he will have it repaired the next day. We were only there for the night. The mirror was dirty the front desk lady came in and cleaned it when we asked. The breakfast was pretty good tho.

We felt the Continental Breakfast was lacking. No fresh fruit or hot food - eggs, sausage, etc.

We stayed here for 2 nights. The first night we were there the fan in our bathroom started making screeching sound at 3 am. When we called down to the desk the woman was helped and switched our rooms and offered to comp of our nights we were there. When I went went to check about that later and give my information since I booked through ******* they were going to have to refund me differently (what the front desk woman said at 3am). The manager was there and when I told him what she said he wouldn't give me a refund for a night and said "we'll figure something out" no one ever checked back to with me and we left early the next morning. The bathroom shower was either dirty or stained. The beds were okay. The bagel my daughter grabbed for breakfast was stale.The woman at check in was super friendly. And was the woman at the front desk who handled the room switching and screeching issue originally. The pool was fine. But I would not stay here again.

The check in process was ok, front desk was pretty friendly. The overall condition of the hotel & room was worn & dirty. Very outdated, it doesn't look like they have replaced or cleaned the carpeting since it was built. We only had a 1 night stay which was more than enough.

I feel the room was not nice enough for 110.00 a night. The bed was not comfortable at all. Lumpy flat pillows also

Got a room there for the pool. The pool was shut down due to maintenance, brought up our concern and they gave us a free night, once the pool is back up and running. The TV in the room didn't work, didn't complain about, as we weren't going to be using it much.

Bathroom was not very clean. Rusty, dirty floor. Shower curtain wouldn't stay closed because rod was loose. Drain was slow so stod on water to finish shower.

The decor was ok, it was nice having fridge & microwave in room. The matteress on bed needs to be replaced. The springs were making noise everytime you moved. Both of us were sore & hurt! I only sleep 2 hours and then sat in office chair rest of the time. My husband slept on& off until he got sore. The breakfast was so so, was not kept full. The staff in the morning were not all that happy. We would not stay here again for sure. Also our cable to tv was not connected & i had to put my arm back there to screw it on. You need to keep up on customer comfort. The main you stay in hotel is to sleep. So the matteress on the bed is very important! Also the pool was not open either. I would have slept in sitting chair but there wasnt one in the room.