Upon arrival the room key didn't work, went back to the front desk, got the correct key. When we got into the room, it hadn't been cleaned yet. Went back to the front desk to let them know. I said we would be back after we got some dinner. We returned a few hours later. went up to the room, it was clean now. However, our 2 bedroom suite had another couple sitting on the bed in the second bedroom. Went back to the front desk, the couple were given the wrong room and its keys.
after this, the room was clean and the beds were comfortable. The woman at the front desk was very apologetic.
번역