코트야드 몽고메리(Courtyard Montgomery)

Great Room for Great Price

This Marriott hotel is one of the most tired hotels we have stayed at. Everything was well worn, the carpets in the hallway were dirty, we were not getting daily house keeping, which is fine except we do need coffee and cups everyday and it was difficult to find someone to bring those to our room. The ladies at the front desk were usually talking to other employees so it felt like I was interrupting if I needed to ask for something. One time there was an argument happening between 3 housekeepers at the front counter. Our keys stopped working twice during the week and we had to get them re-keyed, as did everyone else in our group, all on different floors. One of the outside doors wouldn’t open at all- the one nearest the elevator, so that was inconvenient.

All the entrance doors card readers didn’t work. Had to switch rooms because a/c wasn’t working.

The room was dirty. There were stains on the walls and the ottoman looked dirty. Also the bed was flimsy; it moved when I sat on the edge.

Place needs major overhaul. Things are worn out or broken. Check in wasn’t pleasant, maybe she was worn out too. Overall not the standard we were looking for.

The staff was kind; however, this was not a typical Courtyard at all. The carpet was filthy. The bathroom needed to be updated and had a dirty towel on the shower rod when we arrived. The TV in the sitting area didn’t work. The pillowcases and love seat were stained. The overall feel was grimy. Also, I checked out a night early, and the hotel is refusing to refund me for the unused night.

Nice room, great shower with good water pressure. Gym equipment needed to be cleaned and offering complimentary coffee and tea in the lobby would be nice.

Ants in the bathroom, another guest opened our door with their key, we reserved a king suite & was given double queen beds!

Everything was great. I just wish they knew how to make the Starbucks coffee the next morning so we didn’t have to drive to a different Starbucks.