Hyatt Zilara Rose Hall

Friendliest staff I’ve ever met first time in Jamaica and loved everything about the resort. The best is that you have access to Hyatt Ziva next door as well for everything so you get the best of both worlds. Love everything about the resort except the dinner at the buffet can have better choices for food, my only complain. Would definitely recommend for someone going there adult only resort.

We have been to many all inclusive resorts over the years and I was very pleased with this property. The staff was excellent and very helpful and friendly. There was no shortage of dining options and places to get quality mixed drinks and snacks. There was also entertainment each night at various locations to include a band, ****** night and solo singers in the lobby, etc. It should be noted that the beach at this property is enclosed by rock structures, so you can't take long walks or have access to any beach except in front of the Hyatt Zilara and sister property Hyatt Ziva. The beach sand is nice but is somewhat rocky when you enter the water. There are designated places to enter the water, which are also encircled by rock structures and ropes.

I can't give enough credit to your staff from the Manager to housekeeping and everyone in between, they went out of their way ALL the time. However, the property is at best 3 star. It is in serious need of upgrading, the cement floor have large and deep erosion making walking dangerous in some areas. The plumbing is iffy, the entire 8 days I was there, the bathroom in the gym was out of order. the swim-up rooms are a waste of money. This is the first of many resorts I've visited with swim up room and this was the first with the pool always shaded. The food is excellent with the exception of the Asian, not very flavorless or authentic.

I didn’t like the corner room near the stairs. The staff were good, particularly the. Chef Julean and Keisha in the Italian restaurant. Keisha in Zen..fantastic service.

First time staying in Jamaica. The Hyatt Zilara is a great place to stay. Only 10 minutes from the airport. Staff is super friendly and the food is excellent. I highly recommend the tomahawk steak 40oz but it was an extra charge. The Zilara and the Hyatt Ziva are connected properties and we had access to both. The Zilara was adults only, the Ziva was for all ages. Rooms were very clean with plenty of space. The property is big with lots of areas to hang out with hot tubs, fire pits to relax by in the evening as well as plenty of bars with DJs and TVs if you want to watch sports. Bartenders and waitstaff make sure your drinks keep coming. Some resorts can be stingy with the alcohol, but this resort is not one of them. I will come back.

We stayed in the Jr king suite with pool access from our balcony/deck. It was a dream come true for me because I am a swimmer and I enjoyed taking an early morning swim alone in that exclusive area. The staff was warm and friendly, they actually seemed concerned about our needs. The activities were fun and the entertainment was good! We had a couples massage (Blissful) and rented a cabana one day too. It was a dream come true!

Butler suite was great. Bruce and Toni Ann were very responsive and made our stay so relaxing. Resort was clean and the food at the various restaurants was delicious. Highly recommend!

The staff was wonderful, the specialty dining was delicious, the buffet was just okay. They could use some steady music at the pool . The buildings where the guest rooms are is a little dated but clean. The resort itself (pools, bars, restaurants , overall outside space ) is modern and very nice .

Good landscape, pools, facilities. Problem is my daughter got bed bug bite all over her legs. After we went down to check with nurse and doctor at the clinic, they said that it was the mosquito bite but based on my experience, it is bed bug bite. My daughter caught a bug around 2 pm and she smooshed it and got blood from the bug.