몬샤우 Kierberg (Eifel-Blick) 근처 호텔

훌륭한 호텔 우리는 수영장 서비스 청결을 사용하는 날씨를 즐길 수있었습니다. 반복 할 것이 없습니다. 주저없이 돌아올 것입니다.

I have stayed in this hotel quite a number of times and consistently the quality of my stay has been high. This time was no exception. The staff was very friendly and helpful. The room and the bathroom were spotless and had everything I needed. The WiFi was complimentary and worked really well. The signal was strong and stable. There was one thing that I'd like to see changed though. You need to register every day, but the login process is confusing. After you've agreed to the terms and conditions and clicked on the button to get the free WiFi, another window pops up and it wants to know things from you. This is however not needed to sign up for the WiFi and seems to be purely for marketing purposes. By clicking on the right link, you can skip it. The room was not all that large, but the space was definitely adequate. There was more than enough space for my clothes and other things. The water boiler plus complimentary tea and coffee was convenient, just as the very large safety deposit box that easily fit my 15” laptop, plus other belongings. The work desk was small and especially with a regular chair, not suitable to work at for a longer period of time. The TV was small and had a limited set of channels, but that was not so relevant for me. A detail, but really useful, is that there are sufficient power outlets and at the right place. This makes it very easy to charge your devices. The bathroom was on the small side, but fully functional and the water pressure from the showerhead was more than sufficient. Only minor thing that I've noticed in the past too, is that it requires some engineering creativity to keep the showerhead in the right position. This should definitely be improved. It is annoying and unnecessary. Last, but not at all least, was the breakfast buffet. I really enjoyed it. This is mostly a continental style buffet, but with an amazing amount of choices, including various types of fresh and very tasty breads, yoghurts, fruits, cheeses, juices, cereal, etc. This is a great example to other hotels how to serve a healthy, yet delicious breakfast.

시설은 더할 나위없이 특히 THERME에 목욕 가운 모습을 직접 오갈 수있는 투숙객 전용 케이블카가있는 것은 편안했다. 그러나 트립닷컴 경유를 선불하고 있음에도 불구하고 체크인시 보증금 50유로를 청구되었다. 룸 서비스 등 계산 후 환불받을 수 있었다. 그러나 냉장고는 비었다. 아무것도 추가 할 것 없을 것. 체크 아웃시, 페이백되는 것을 생각했지만, 2 － 3 일 후에 카드 회사를 경유하여 환불받을 것이었다. 하지만 1주일 동안 환불이 안 됐어

For the price I paid for my room, I expected a LOT more. I travel a lot and very often around Europe and the USA and this hotel is one of the worst value for money hotels I have had the misfortune to experience - you are charging PREMIUM prices for dark, miserable rooms where I even had to cliimb upstairs to go to bed. The bed was on a mezzanine where I had to stoop to avoid banging my head on the ceiling as I am a tall man and the polished wooden stairs made me feel very anxious that I would slip going down them especially in the middle of the night. The coffee cups were damaged (chipped) and you have the AUDACITY to offer cheap recycled toilet paper in a a dispenser that I have only seen in the cheapest BUDGET hotels!!! Not even a roll of toilet paper!! Cheap single sheets from a plastic holder!!! And you charge €184 per night for THIS?? It is ABSOLUTELY SHAMEFUL. I am not happy AT ALL with paying such a high price for an overnight stay . You should be charging HALF the room rate. Unfortunately I had no time to ask for a better room or a refund as I had an evening engagement in Verviers but I will not be staying in your hotel again. Whilst the woman on the checkout desk was apologetic and offered me contact details for your customer care team for a future stay in one of your hotels in the region, this is not going to happen as it will be at least a year before I return to Verviers/Spa and I would have preferred a partial refund instead. I most certainly will not recommend your hotel based on this experience. A refund of at least 1/3 of the price of my stay would be helpful but I suspect that is not going to happen.

우리는 우리 방이 Kasteel 자체에 있을 것이라고 기대하지 않았지만 현대적인 블록의 숙박 시설은 기업적이고 거무스름했으며 ”발코니가 있는 디럭스”로 묘사되었지만 고대 더미 또는 특별한 관심사는 없었습니다. 솔직히 말해서, 나는 영국의 더 흥미로운 Travel Lodges에 머물렀고 가격의 절반을 지불했습니다. 실제로 봉인 된 Kasteel을 경험하는 방법에 대한 권장 사항을 자원 봉사 한 체크인 점원에서 전체 장소는 평범했습니다. 관광객, 자연 채광이나 공기가 없는 욕실과 욕조에 위치한 샤워 시설. 모두 매우 실망스럽습니다. Old Water Mill에서의 저녁 식사는 메뉴를 보기 25분의 지연과 우리가 넣은 코스 사이에 매우 긴 간격으로 인해 손상되었습니다. 주방 직원이 부족하거나 영어 메뉴가 부족할 수도 있습니다. 둘 다 합당해 보였습니다. 음식 자체는 고품질/중급이었지만 확실히 미식가나 고급 식사는 아니었습니다. 이상하게도 Limburg 와인은 와인 목록에 포함되지 않았지만 요청 시 유리로 이 지역에서 가장 잘 홍보된 포도원의 매우 제한된 수의 병을 사용할 수 있었습니다. 내가 제공받은 디저트 와인 한 잔을 높이 평가했지만 앙트레메트는 말 그대로 먹을 수 없었습니다. 보상. 서비스는 우리가 어떤 종류의 음료 / 와인 목록을 받기 전에 우리가 마시고 싶은 것을 묻는 것과 같은 결함이 있었지만 일반적으로 세심한 서비스를 제공하기 위해 성실한 노력이 특징이었습니다. 우리는 23유로에 조식 뷔페를 먹지 않기로 결정했고 체크아웃 직원이 우리가 참여하지 않았다고 구두로 인정했지만 어떻게 든 그는 청구서에 ”아침 식사 제외”라는 라인 항목을 포함했습니다. 우리가 운전할 준비가 되어 있을 때만 발견한 청구서(예, 추가됨)에 46유로를 추가했습니다. Kasteel Vaalsbroek에서의 우리의 잘못된 모험의 완전한 어리석음과 상징적으로 적절한 끝.