로열 쌀라사 모나스티르

Awful

Excellent

設施：一般 衞生：還行 服務：一般

What a lovely time we had . I wouldn't rate this a 5 star tho. 4 star at the push. Seems like they were just getting ready for the season to start as they were painting and repairing. No bar or buffet is open at the beach yet. The first impression was very good. We were greeted at the reception area. Seated down to fill in some paperwork and offered fresh orange juice. Then we were taken to the restaurant for lunch. After lunch we went back to the reception and were taken to our room. We booked a garden view room but upon arrival were upgraded for free to sea view. The room was spacious, comfortable bed, smart TV. Our cleaning lady Hela was lovely! . Food was good. WiFi worked great (even when a far distance from the hotel in the sea). Entertainment was lacking.... A few nights there was a single singer who was just reading lyrics from her iPad and she couldn't sing very well (so get ready that you will need some drinks to survive this lol). The guitarist, violinist and singer with piano were lovely and nice to listen to. Big thank you to the animation team. The staff is what made our stay such a great time. Pool bar guys, indoor bar guys (we liked these the most), restaurant guys, cleaners, staff at the reception, towel guys ... Lovely people. The location is not the best as there's literally nothing outside the hotel. But it's a short ride by train or taxi to Monastir and Sousse. There is a small local airport very close by but it was no issue at all (we've seen a few planes but it was noisy only for a minute or two). This was a package holiday on the cheaper side and we read reviews after we booked which made us a bit nervous. What a relief that we had only a positive experience. Nice week away enjoying drinks in the sun.

Unfortunately, my stay at Thalassa Royale Monastir was extremely disappointing. The staff were unprofessional and treated guests poorly, with no sense of hospitality or respect. The service was absolutely terrible – very slow, unresponsive, and completely lacking in basic customer care. This hotel does not live up to its promotion or rating. I would not recommend it to anyone looking for even a minimum standard of comfort and respect.

The hotel was very lovely the main building was grand and pretty and the food was great, new options every day with a mixture of different cuisines including traditional Tunisian cuisines. The servers were kind and some went above and beyond. The only issue was the first night, when we found an ants nest in our room but we were moved that night and have enjoyed our time here since.