Verified traveler
2024년 1월 11일
This hotel has been beyond terrible. I have never had such a bad experience. I paid for 5 guests in a room, but the hotel did not provide what was promised. They removed the sofa bed before we arrived, and even after complaining they said they were not going to do anything. One person had to sleep on the floor! Hotel would let me cancel without losing 100% of the booking cost. This hotel also failed in so many other ways. They were renovating the hotel and therefore many areas were extremely dirty due to construction work. They have no excuse not to clean the areas that remained open, however those areas (corridors, etc.) were filthy, the smell inside the room was unbearable. Then the breakfast... awful and they did not even provide enough food, they ran out of fruits and other things. Seriously, do not stay here!
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