We were sent to a room and it was not the type of room we reserved. They did not want to give us the king room we wanted, but instead give us a discount on the room they gave us. After insisting, they moved us to a king room. I still don’t understand what the problem was.
The room was acceptable, but the bed was very firm- and we like a firm mattress. In the bathroom I found a dirty towel and a pile of someone else’s hair! Everything else was good, including a very effective air conditioner.
The included breakfast was a highlight! Many options and it was all good. It was not crowded and the food was well stocked. The floor was sticky though, so everyone’s shoes were making a lot of noise.
Overall, it was fine. I was surprised that the price was so high considering the location and quality. I’m not sure there is anything better in the area, so if I had to travel there again I would most likely book the same hotel.
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