호텔 차투라(Hotel Chataura)

We were out of power due to an ice storm and this was the only choice we reserved online through trip.com. The staff were friendly. However, the room was very dirty. The bathroom was dirty with hairs on the toilet, in the shower. Missing ceiling tiles in bathroom. No blankets on the beds and one white sheet with brown stains, hair and dirt/possible dry blood. Pillows also had several small curly hairs that matched those on the toilet. Radiator heat with no controls, the heat was unbearable. No shades on the window. The baseboards had 2 inches of dust. Floor was filthy. Shower was full of mildew and water dripped constantly. Strong odor of *********,loud blasting rap music, children running and screaming until. Found a broken small glass pipe with a black substance near the nightstand. Box springs were slashed and so much dirt and hair along the bed rails. The only nice thing was the television. When i went and asked for bleach wipes to clean the room, i was given an open pack of hand wipes with 2 dry wipes. No refunds allowed. We sat on the edge of the bed, watched you tube and left as soon as the sun came up. Please do not stay there unless you absolutely have no other choice. Staying in a vehicle would be safer.

Nice stay for the price. I enjoyed staying there. Close to great restaurants.