몬드리안 사우스 비치(Mondrian South Beach)

나는 추천을 받고 여기에 왔고 이번 여행은 끔찍했습니다! 처음 호텔에 들어왔을 때 처음 묵은 방에 물건이 없어졌고 옷장 선반이 망가져 있었습니다. 그리고 물을 켰을 때 싱크대에서 더러운 물이 나와서 방을 비워달라고 했습니다. 변경되었습니다. 좀 나아진 다른 방에 넣어주셨는데 화장실을 가다가 더러운 물이 올라올 때까지!!!! 나는 이미 짐을 풀었기 때문에 오 마이 갓 당신이 나를 놀리는 것 같아요. 그래서 결국 방을 다시 변경해야 했습니다. 이것은 업그레이드였고 그들은 나에게 무료 샴페인을 주었습니다. 좋았지만 마지막 밤 하우스키핑 전날 밤 침대에 더러운 시트를 깔았습니다!!! 이 시점에서 나는 너무 힘들었고 이 여행이 끝나기를 원했습니다! 그런 다음 체크아웃하러 갔고 그들이 내 방에 대해 $200 크레딧을 받을 것이라고 말했을 때 그들은 그들의 이야기를 바꾸려고 했습니다.. $200 크레딧이 수영장에만 있다는 것을 거의 알지 못했습니다!! $200 상당의 수영장에서 무엇을 사려고 합니까 .. 내가 이전에 말한 사람이 수영장에 대해 언급하지 않았기 때문에 그것은 황소였습니다! 프런트와 슈퍼바이저를 오가며 드디어 리조트피는 물론 내가 예약한 다른 방의 리조트피와 추가요금까지 떼는 센스! 나는 다시는 이 시설에 머물지 않을 것입니다!! 나는 전 세계를 여행했고 이것은 내가 만난 최악의 경험이었을 것입니다. 내가 별 0개를 줄 수 있다면 나는 할 것이다!!! 확실히 4성급 호텔이 아니며 침대가 매우 불편합니다! 나는 더 나아지기를 바랐지만 점점 더 나빠졌습니다! 나는 또한 이 사진들과 함께 프런트 데스크에 이메일을 보냈습니다! 그들은 eetablishment를 업데이트해야 합니다! 사람들은 계속 무너지는 곳에 머물지 않기 위해 힘들게 번 돈을 지불하고 있습니다!

This hotel is so nice! Clean! But it will charge you for the parking

Dear Ladies und Gentlemen, Thank you for your consern about our opinion regarding our stay. Unfortunately we feel disappointed by the attention and the condition of the hotel facilities. First of all reaching the hotel was very difficult, since the hotel does not have any road sign indicating the name . The front desk staff did not explain us about the content of the resort fee or the breakfast schedules. Nor did we get a glas of prosecco as indicated in the resort fee which we found out later trying to see what's included. None of the bellboys showed any interest in taking the suitcases to the room, we did it ourselves. The room shows the passage of time and the lack of care. We would have expected a different experience in a high class hotel. Best regards Cecilia Baldivieso de Witzany - (room 615)

Had a great stay and would love to return soon.

I can confidently give this dog-friendly hotel a well-deserved five-star rating, as our experience there was nothing short of exceptional. From the moment we arrived, the staff greeted us warmly, and their friendliness and helpfulness were evident throughout our stay. Our furry friend was treated like a VIP. The hotel’s commitment to being dog-friendly was remarkable, and our pet felt right at home from the start. Beyond the pet-friendly aspect, the hotel itself was a true delight. The pool area offering a refreshing escape with nice music. The rooms were consistently clean, and the pleasant scent that permeated the hotel created a welcoming and inviting atmosphere. It was evident that the staff took great care to ensure a comfortable and enjoyable experience for all guests. As we returned for our third visit, our love for this place only grew stronger. If you’re seeking a dog-friendly haven where exceptional service, a beautiful ambiance, and pristine rooms converge, look no further. This hotel is an absolute gem that we can’t help but adore.

I love the stay it was great

My boyfriend, our dog and I just spent a week at the Mondrian. From the moment we arrived, the guys at the entrance gave us a very pleasant welcome and from then on all the staff. Those at the reception, those at the bar, those at the pool, those at the restaurant and the maids gave us an exceptional treatment, always friendly and with a sweet smile on their faces, we really felt at home and our pet did too. He received a lot of affection from all of them and was happy for the whole hotel. We highly recommend this hotel. Its location, its exquisite aroma, its wonderful and professional staff and its rooms and facilities always clean and in good condition exactly as you see them in the photos on the web. We really can't wait to go back. Thank you very much once again for making us feel so good.

Nice Hotel. Would stay again

Always a great time at The Mondrian. Amazing pool atmosphere and definitely treat yourself to booking a balcony room facing the Bay. The sunsets are gorgeous and watching the cruise ships is fun. I was definitely recognized for my ******* status at this hotel - great amenities.