Z 오션 호텔 사우스 비치(Crowne Plaza South Beach - Z Ocean Hotel)

여기서 예약하지 마세요! 아주 오래된. 시대에 뒤쳐진. 물건이 부서지고 찢어졌습니다. 레지던스가 있는 호텔입니다. 계단통은 모든 층에서 잠겨 있습니다. 엘리베이터는 무서워서 나오지 않을 것 같은 소리가 들렸습니다. 프론트 직원이 친절하지 않고 귀찮은 느낌을 줍니다. 숙박하고 아침 식사를 구매하는 경우 식사 전에 반드시 바우처를 제공하십시오. 그렇지 않으면 어린애처럼 질책을 당할 것입니다. 다시는!

방이 매우 편안하고 발코니 자쿠지가 마음에 들었습니다. 이 지역은 쇼핑과 레스토랑이 가득한 곳이었습니다. 아침 식사는 맛있었고.. 모든 곳이 훌륭한 곳이었고 적극 추천합니다.

Check in was nice, easy and informative. All staff were helpful, accommodating, polite and friendly. Room was clean , tidy spacious and relaxing. On-site restaurant again all staff were polite and efficient. Great choice of food on the menu and overall made to feel very welcome.

It was just as pictured and described! Mr G at the front desk was so welcoming and warm. They even offered champagne at check in. Cleaning staff was friendly and courteous . The penthouse suite was COMPLETELY private. I will be back for sure my next stay and more .

The Z Ocean hotel is a lovely gem in very central Miami Beach. We arrived somewhat late and were met by 2 gorgeous Labradoodles at reception (and also reception staff! :) ) The check in process was very smooth and we were given a lovely and really spacious room (thank you!!) It most definitely changes the experience when you have some room to move within the room! The amenities are great with modern facilities, comfortable bed and large shower. The hotel has a cafe serving a nice breakfast menu on street level, whereby you do receive a voucher to use per day person, which we found to be excellent and very convenient. The hotel is in a fantastic location. A short walk away to Espanola way, Lincoln road and of course the beach! The beach is a 2 minute walk across the road. Any which way you turn from the hotel, you will be met by cafes and restaurants and the hustle and bustle of Miami Beach. We really enjoyed our time and would stay here again.

So many good things about this place. Here are the good: It’s in the perfect location. Right in the middle of everything, on Ocean Drive, near the beach, Espanola Way, and Lincoln Road. The rooms are great, big, good furniture, and balcony. Very nice shower with rainfall head, a microwave and fridge as well as a bar area. Bikes are included at no cost. We used them to ride up and down the beach boardwalk. The staff were great and very accommodating. Had a wine bottle opener to borrow without any questions. Beach towels, chairs and umbrella are included at the beach at no cost. This is huge. Had a great experience and would definitely return and stay here again, despite the few negatives. And here are the negatives: The bikes (although free) are dated. One rear tire was bend and wobbled when rolling. One seat was broken. For some reason, there were weird exchanges around towels. You are supposed to give them your towel card in exchange for beach/pool towels. The housekeepers kept taking the pool towels when making up the room, so we couldn’t get our towel card back. The front desk would look at us as if we were trying to steal the towels. This could all be resolved if they just told housekeeping to not take the towels from the room. Also, we did not have towels replaced in the room when it was made up. When asking for bath towels, again there was hesitation as if we were hoarding them. Not sure why this was an issue. Other hotels don’t seem to have issues with this. And lastly, the gym leaves much to be desired. It is outdoors with no AC. Not sure how that works during south Florida summers. There is also not much to it, a few treadmills and a few dumbbells, the lightest ones were 30#. What if you needed something lighter? No universal machines.

Another wonderful stay at Z Ocean. This is easily our favorite South Beach Hotel. From the spacious & beautiful rooms, to the hot tub & pool, there is nowhere we would rather stay. The restaurant on site has delicious breakfast & the bar serves up amazing mojitos!

Unfortunately, we have to say, that we were very dissatisfied with our stay. We stayed 7 people for 3 nights in 3 double rooms. While the rooms were tidy and clean, the hotel's service fell well below our expectations. Moreover, the hotel's security was nonexistent, culminating in a burglary in our adjacent rooms, facilitated through the balcony of our own room. Consequently, we were forced to remain awake until 3 am for the police investigation, without any proactive assistance or communication from the hotel staff. Upon checkout, there was no acknowledgment or follow-up from the reception. This obvious disregard for our safety and lack of empathy was profoundly disappointing. A gesture such as offering an alternative room could have mitigated the inconvenience, but even an apology was absent. Regrettably, this experience leaves us unwilling to revisit or recommend the establishment to others.

WHAT AN AMAZING STAY WE HAD AT THIS PLACE .LOCATION IS CENTRALLY LOCATED.IDEAL FOR YOUNG PEOPLE.ALSO POOL SERVICE IS EXCELLENT THERE IS NO NEED TO GO THE RESTAURANT OR ANY PLACE.I CAN WAIT TO COMEBACK..................................