숙소 답변: Dear guest, NH Collection Mexico City Historic Center is pleased to welcome you to our hotel, where you will always find your home! I have shared your comments with our colleagues and we will continue to improve every day to provide you with better services. Thank you for visiting and we look forward to seeing you! Rebeca Izquierdo Front Desk Agent
Jayden C
투숙일: 2023년 5월
출장
리뷰 10개
5.0/5
강력 추천
작성일: 2023년7월4일
위치가 정말 좋습니다 유서 깊은 도시 옆에 있습니다 광장까지 도보로 5분이면 충분합니다 식당과 카페가 많습니다 주말에는 광장에서 다양한 활동과 퍼레이드가 열립니다 프라이드 데이는 다른 곳에서는 거의 볼 수 없습니다 고양이와 강아지의 날도 있습니다. 방도 깨끗하고 깔끔 조식도 푸짐하고 맛있어요 😋
원문 보기Google로 번역됨
숙소 답변: 친애하는 손님, NH 컬렉션 멕시코 시티 역사 센터는 항상 집을 찾을 수 있는 저희 호텔에 오신 것을 환영합니다! 귀하의 의견을 동료들과 공유했으며 동료들은 귀하의 작업이 귀하와 귀하의 손님과 같은 중요한 클라이언트를 만족시킨다는 사실을 알게 되어 기쁩니다. 들러 주셔서 감사합니다. 귀하를 뵙기를 기대합니다! Rebeca Izquierdo 프론트 오피스 에이전트
리뷰어
투숙일: 2023년 3월
개인
리뷰 15개
4.0/5
아주 좋음
작성일: 2023년6월3일
유서 깊은 마을에 있어 관광객이 머물기에 좋은 곳입니다. 방이 조금 작습니다!
원문 보기Google로 번역됨
숙소 답변: 친애하는 손님, NH Collection Mexico City Centro Histórico는 항상 귀하의 집을 찾을 수 있는 저희 호텔에 오신 것을 환영합니다! 저는 귀하의 의견을 동료들과 공유했으며 동료들은 그들의 작업이 고객을 만족시키는 것이 중요하다는 것을 알게 되어 매우 기쁩니다. 당신과 당신의 손님으로. 방문해 주셔서 감사합니다. 방문을 고대하고 있습니다!Rebeca Izquierdo프론트 데스크 에이전트
리뷰어
프리미어룸
투숙일: 2023년 11월
출장
리뷰 3개
3.0/5
작성일: 2023년12월14일
Over all stay was satisfactory . Break fast should have been better
번역
숙소 답변: Dear Guest,We are deeply sorry that your experience at our hotel was not satisfactory. I would like to apologize for not being able to meet your expectations regarding our standards during your recent stay.Please rest assured that we have shared your feedback with the team and will take action to correct the issues you experienced.We are committed to providing memorable experiences with exceptional service. Therefore, we hope to welcome you again and improve your experience soon.Thank you again for choosing to stay with us and for your time in sharing your comments.Sincerely,Oscar Flores AvilaFront Desk Manager
리뷰어
투숙일: 2023년 8월
가족
리뷰 4개
5.0/5
강력 추천
작성일: 2023년9월29일
A very nice hotel 🏨
번역
숙소 답변: Dear guest, NH Collection Mexico City Historic Center is pleased to welcome you to our hotel, where you will always find your home! I have shared your comments with our colleagues and we will continue to improve every day to provide you with better services. Thank you for visiting and we look forward to seeing you! Rebeca Izquierdo Front Desk Agent
숙소 답변: Dear guest,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your kind comments have been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Rebeca IzquierdoGuest Relations
숙소 답변: Dear guest, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your kind comments have been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Rebeca IzquierdoGuest Relations
숙소 답변: Dear Guest,Thank you for taking a few moments to share your impression of your recent experience through our Satisfaction Survey.We appreciate your comments and we are pleased to know that you enjoyed your stay and that we met your expectations. I have shared your kind words with the team to continue to inspire and motivate them to provide exceptional customer service.Thank you for choosing to stay with us. We hope to have the opportunity to welcome you soon.Sincerely,Oscar Flores AvilaFront Desk Manager
리뷰어
수페리어룸
투숙일: 2024년 7월
개인
리뷰 1개
5.0/5
강력 추천
작성일: 2024년9월8일
Absolutamente fantástico hotel!!! Amazing Staff
My new favorite in Mexico City
번역
숙소 답변: Dear Guest,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your kind comments has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Rebeca IzquierdoGuest Relations
Álvaro
수페리어룸
투숙일: 2024년 3월
커플
리뷰 2개
4.7/5
기대 이상
작성일: 2024년4월7일
El hotel está ubicado en pleno centro histórico, lo que es ideal para conocer la ciudad. La limpieza resultó ser excelente. El personal muy amable y dispuesto, con especial mención al staff de recepción tanto a la llegada como a la salida. En cuanto al personal de restauración pueden mejorar la organización y la coordinación en el desayuno, donde creemos que tienen posibilidades de mejorar y ofrecer una experiencia del todo satisfactoria.
번역
숙소 답변: Estimado Alvaro,Gracias por dedicar unos instantes a compartir su impresión sobre su reciente experiencia a través de nuestra Encuesta de satisfacción.Agradecemos sus comentarios y nos complace saber que disfrutó de su estancia y que cumplimos con sus expectativas. Tenga la seguridad de que hemos compartido sus comentarios con el equipo y tomaremos medidas para corregir los problemas que experimentó.Gracias por elegir alojarse con nosotros. Esperamos tener la oportunidad de darle la bienvenida pronto.Atentamente,Oscar Flores AvilaGerente de Alojamiento
Mojing9527
수페리어 트윈룸
투숙일: 2024년 11월
친구와 여행
리뷰 7개
4.0/5
아주 좋음
작성일: 2024년12월29일
整體推薦,位置非常好,步行就可以到憲法廣場,酒店很乾凈,但是面積小了點
번역
Xinshanaobai
수페리어룸
투숙일: 2024년 9월
출장
리뷰 4개
4.0/5
아주 좋음
작성일: 2024년10월28일
酒店在市中心,拐個彎就到憲法廣場,位置比較安全,路邊都是警察。房間比較小,其他都可以
번역
숙소 답변: Dear Xinshanaobai,Thank you for taking a few moments to share your impressions of your recent experience through our Satisfaction Survey.We appreciate your feedback and are pleased to know that you enjoyed your stay and that we met your expectations. I have shared your kind words with the team to continue to inspire and motivate them to provide exceptional customer service, and we have taken your comments into account to improve day by day and continue to provide you with a service that lives up to our standards.Thank you for choosing to stay with us. We look forward to the opportunity to welcome you back soon.Sincerely,Rebeca IzquierdoGuest Relations
숙소 답변: Dear guest, NH Collection Mexico City Historic Center is pleased to welcome you to our hotel, where you will always find your home! I have shared your comments with our colleagues and we will continue to improve every day to provide you with better services. Thank you for visiting and we look forward to seeing you! Rebeca Izquierdo Front Desk Agent
숙소 답변: Dear Guest,We are deeply sorry that your experience at our hotel was not satisfactory. I would like to apologize for not being able to meet your expectations regarding our standards during your recent stay.Please rest assured that we have shared your feedback with the team and will take action to correct the issues you experienced.We are committed to providing memorable experiences with exceptional service. Therefore, we hope to welcome you again and improve your experience soon.Thank you again for choosing to stay with us and for your time in sharing your comments.Sincerely,Oscar Flores AvilaFront Desk Manager
리뷰어
수페리어룸
투숙일: 2024년 9월
친구와 여행
리뷰 1개
5.0/5
강력 추천
작성일: 2024년10월24일
非常滿意,在市中心,性價比很高,服務到位,房間舒適
번역
숙소 답변: Dear Guest,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Rebeca IzquierdoGuest Relations