더 파라곤 호텔 멕시코 산타페 바이 아코르(The Paragon Hotel Mexico City Santa Fe by Accor)

The hotel charged the hotel rate TWICE even when we insisted the room was paid in advanced through trip.com Once we confirmed and told them the room was paid TWICE they did not help us to solve the problem. It was a nigh**are and we still don’t have our money back. The reception staff was not helpful at all, on the contrary they were angry that we were making them work.

Excelent service

宿泊費からするとかなりコスパが高いと思います。部屋からの眺望も抜群でした。シャワーの出も良く快適です。唯一冷蔵庫が作動しませんでした。近くにショッピングモールもあり、アクセスも良かったです。周辺の治安も良さそうです。

When I checked-in - a large group arrived just before me. Reception staff made me aware that they are aware that I am waiting - made sure I was comfortable. All other interactions were excellent. The SHOWER was literally a RELAXING MASSAGE. The view was exceptional. The reception made sure to give me the highest floor for the class of room that I booked. Desk was amazing for work. Bed was comfortable. AWESOME!!!

Amazin staff Everybody is professional and service oriented Thanks a lot to our server Carlo during breakfast, second time and i plan keep coming back

Just one overnight, no meals or other service required, though everything perfect

EXCELENTE, SOLO AGREGARÍA ACTUALIZAR SU RESTAURANTE AL MISMO NIVEL DEL HOTEL PUES ESTÁ DESFASADO EN DISEÑO SERÍA MUY INTERESANTE ACTUALIZAR SU IMAGEN CALIDAD EN ALIMENTOS EN DESAYUNO ES DEFICIENTE PUES NO HAY COHERENCIA CON LO TRASMITE EL HOTEL

Very nice property. I would stay here again. Highly recommended.

The hotel is beautiful, centrally located, people are very nice and professional, they really try to go out of their way to help. Rooms are spacious and the view is breathtaking. The only problem is that the noise from the street is pretty loud at night, the windows are not well insulated. Sofa or roll away beds are not available, very echo friendly hotel.