카미노 레알 페드레갈 멕시코(Camino Real Pedregal Mexico)

Nice Hotel but I was dissatisfied that I did not receive the VIP accommodations that I received in the past.

Property in a nice area. Check in was easy. Rooms clean and close to shopping or any medical if needed. Restaurant at hotel had excellent food and service.

Good and comfortable. Water pressure on showers is too weak and makes the experience less than memorable.

Service staff is helpful and willing. Hotel is conveniently located for travelers visiting the south of the city.

NO NOS GUSTO QUE ESTANDO EN EL LOBY ESPERANDO PARA ABORDAR EL UBER NADIE NOS AYUDARA A CARGAR NUESTRO EQUIPAJE.

Overall OK and comfortable, but the housekeeping staff needs to do their cleaning service in a better way. I had to ask for housekeeping to come to clean my room twice in a 3-night stay, which should have happened earlier (in one of the days, I left early, came back around 4PM and the room had yet to be cleaned).

Everyone was so welcoming! We arrived a little early and staff allowed us to check in so we can drop off our luggage. When we checked in, I was informed that I was a VIP member and that I was going to get an upgraded room. I was given a beautiful view! Hotel felt safe. There was a Hospital right next door, mall across the expressway, and we were able to find food in walking distance as well. I highly recommend Camino Real Pedegral Mexico to everyone! I will definitely return!

Service at the reception, not very efficient, I asked for a room change, they never changed me, I lost a sweater in the hotel, and it took 3 days until I got it back, I only give the service at the reception 60 percent quality !!!!

Staff were very helpful. Customer service was excellent. We just didn’t like the restaurant in the hotel not many choices in their menu.