그랜드 호텔 볼로냐(Grand Hotel Bologna Congress & Wellness)

The internet page offers the wellness centre, but the swimming pool is closed, as well as the sauna. We found out later that both were out of order for at least one year. When we came for breakfast at 10.00 am (breakfast is served from 7,30 to 10,30) there wasn't any bread, no plates, no glasses or cups. Tables were full of dirty dishes left by guests. Next day we came at 9.00 am and situation was better, but there was nothing warm: no egs, saussages or anything similar, just two kinds of salamy, one kind of cheese, lots of croissants. When we asked for butter the waiter brought 4 (four) pieces (20 g) to our table (for 3 adult persons). The bathroom was equipped by thin cloths instead of towels. Next day we got towels. The worst hotel ever.

You can't imagine how negative this experience can possibly be. The hotel is not in Bologna or anywhere near Bologna. Trying to get to and from the hotel has resulted in countless hours and money spent on taxis and extra train tickets for when you miss the train because buses are rare and there are no taxis or Ubers...the hotel also won't help you in any way to get to and from their hotel so don't think you can rely on them. Most of the reception workers don't even speak English. The hotel itself maybe was 4 stars when it first opened in the 70s or 80s and hasn't been renovated properly since. It's in terrible shape. The rooms and beds look like a poorly maintained time capsule. The restaurant is a joke but luckily there was a decent restaurant across the street to eat at. We felt literally trapped here. Do yourself a favour and avoid it at all cost.

I stayed in this places for 3 nights, for work, and I have to say: I didnt expect it to be so disappointing...Small rooms with old furniture, small bathrooms (the shower was really rusty) and small elevators (I took the stairs many times because I was afraid they were gonna stop). Low level of cleanliness... My friend found a spider on her pillow!!! But the worst part is... The people that work there! Unhelpful, always joking (even when you ask a serious question) and not nice with customers. An example... At dinner my knife was dirty, I said so to the waiter and he told me as a joke "oh no... I always say to customer to bring their own!!!" and he left without changing the knife. Only bright side. The food was okey (even good in my opinion) ...A rich buffet for breakfast and a standard menu (with different options including pizza) for lunch and dinner.

Please give this a wide birth it really is appalling. Dirty rooms, paper thin wall with bare wires in corridors. Kept awake all night by a bunch of special people banging on a piano right in front of reception staff who chose to do nothing about it. Looks like its falling apart from the outside and thats the best bit. Who gave this plays 4 stars? Needs 4 gallons and a match.

I stayed at this hotel on a business trip, unfortunately for 3 nights. It's the worst hotel I've ever been for business. A few highlights: - 1970s building and rooms, probably never refurbished since - very uncomfortable bed and pillows - no soundproofing: the walls are super thin, you can hear someone snoring or watching tv from the next room - cleaning service: they BANG on your door at 9am and come back multiple times, still banging - tiny shower - no complementary water - nor minibar either (there is one, but empty) - no boiler or basic facilities - the toiletry kit is minimal - no carpet, which results into even noisier rooms - breakfast: very poor and low quality. Besides, from a Covid viewpoint the process it's totally wrong: the buffet is no longer self service (by law in Italy during the pandemic), however here some parts of the buffet are open to self service (cereal, juice, etc)., which no logic whatsoever. - I've been booked this hotel by a client because I needed good internet connection and to be fair it's ok, but not super fast. Besides, the reception(wifi and 4G) in the lobby is close to zero Long story short: a 4 stars' hotel that is closer to 2. AVOID!

abbiamo passato un weekend tranquillo . Ben accolti da subito. Piena disponibiltà a qualsiasi esigenza. Anche per sistemare le nostre moto, a cui ci teniamo in particolar modo. Colazione abbondante e ben assortito. Pranzo e cena servito con grazia e giusta tempistica. Ottima la qualità e le porzioni. Già provato in altre occosioni, quindi tengono alto costantemente la qualità dei servizi. Abbiamo avuto anche occassione di provare la piscina, grande e spaziosa. Punto per noi di riferimento quando vogliamo fare sosta in zona e ci torneremo ancora con piacere. Ve lo segnalo da tenere in considerazione. Prezzo adeguato e coerente con le aspettative

Da un hotel 4 stelle mi aspetto il top.Pulizia insufficiente nelle camere Pasti scarsi e cibi immangiabili.Il menù di fine anno il peggiore che abbia mangiato in vita mia. Una sola chiave per coppia nonostante la richiesta per la doppia chiave essendo in camera con un'amica.No cassaforte in camera.Doccia antidiluviana con cipolla che spruzza acqua ovunque.Unico pasto decente in tre giorni quello di capodanno.Insistono a mettere verdure al buffet con più di 150 persone che si accalcano come bestie feroci,visto che il mangiare è scarso.UNICA VERA 4° STELLA I CAMERIERI,GENTILI,INSTANCABILI E PROFESSIONALI. Consiglio: cambiate cuoco ma soprattutto i responsabili

Staff meraviglioso, colazione abbondante,camera pulita,e inoltre accolgono anche i pelosetti come il mio cane e gatto,sempre con me negli spostamenti..prezzi nella norma, consiglio vivamente a chi vuole passare una o più notti in un hotel

Struttura fatiscente, le camere sono sporche e maltenute, le pareti lerce, le prese elettriche si staccano dal muro, il pannello comandi ''astronave'' sulla spalliera del letto anni 70 al quanto raccapricciante, l'aria ''condizionata'' che pare un jet in fase di decollo ma soprattutto il bagno è in condizioni pietose: doccia sporca con muffa e bozzoli di insetti; sembra una struttura ''occupata'' non un hotel a 4 stelle..... perfino l intonaco dell'edificio è marcio e si sta distaccando in più punti su tutta la facciata. I corridoi interni sono sporchi, la moquette è sporchissima e marcia; della serie non vedi l' ora di andartene. L' UNICA NOTA POSITIVA E' IL PERSONALE CHE E' SORRIDENTE, CORDIALE E SA BENE CHE LA CONDIZIONE GENERALE PURTROPPO NON DIPENDE DA LORO MA DALLA GESTIONE MANAGERIALE