터틀 비치 리조트(Turtle Beach Resort)

객실 비용 외에 보증금에 대해 알려주지 않았습니다. 보증금을 낼 수 없었고, 방에 대한 환불을 받을 수 없었고, 우리 방에 들어갈 수 없었습니다. 그들은 방값으로 400달러를 내고 나와 6살짜리 딸과 함께 길바닥에서 자게 해주었다. 절대적인 농담이었습니다. 제 딸이 지금 이것 때문에 심한 감기에 걸렸고 이것은 공정 무역 호주로 이어질 것입니다.

이 나쁜 리뷰에 대해 뭐라고 해야 할까요? 분명히 오만에서 호텔을 검색했는데 이 호텔이 저에게 추천되었습니다. 비용이 들지 않았습니다. 호텔이 어느 나라에 있는지도 모릅니다.

酒店的位置還行，如果不是自駕遊，祝這個酒店的位置搭乘公交車還是很方便的，另外房間也適合做飯，有全套的廚具。不好的地方是沙發顯得太臟，有異味，床上的被子顯得很成舊，也不乾淨。

Il personale è stato molto gentile e disponibile. Il resort è perfetto per famiglie con bambini. Noi avevamo una stanza in zona piscina adulti, molto silenziosa. A pochi minuti a piedi dalla spiaggia e pochi passi da woolworths.

The outdoor facilities for adult and children are fantastic. We would return to the resort just for the children's pool and kid's club activities. However, the room was not very clean, light bulbs were required and the washing machine with the hotel linen being washed, broke during our 48 hour stay. When we asked for a clean set of sheets, reception refused to deliver any without a charge although sent facilities to fix the machine. We had to wait for the staff to look at the problem and then replace the machine with the wet linen still left for us to wash and dry. The facilities staff were apologetic however this could have been easily fixed with a clean set of sheets and spending the time to fix the machine or replace it the next day when we had checked out.

The facilities are great for kids but the condition of the room was average. The kids beds were broken, as were the ironing board and washing machine. The oven did not work. The cleaner came in at the start of the second week which was lovely- except they left all the dirty linen at the front door for 4 days despite multiple requests for it to be moved.

This is a great resort for families. My son and his family had booked there so I did too and it was perfect for young children. The pools are awesome and having a cafe in the middle of them was super good. Only downside for me was being on the 3rd floor with no lifts, it made getting luggage up and down very difficult

The property has lovely pool areas and our room had a decent kitchen, which was a key reason for our booking.

We love the pools, the restaurant was amazing every night and great value. The only let down was that the rooms and in particular the bathrooms need updating/repair.