스프링힐 스위트 마리어트 하트포드 크롬웰(SpringHill Suites Hartford Cromwell)

Ii was sick so I'm trying to reschedule my date please

I have stayed at this property in the past and it didn’t disappoint then nor did it disappoint this time. The room amenities were worth it. The accessibility to things in the area are worth it as well.

The hotel was conveniently located, and easy to find. Overall a very pleasant experience, with a significant exception. We discovered, when getting ready in the morning, that the tub/shower wasn't draining properly. We called down to the Front Desk, and we're told that nothing could be until maintenance arrived at 9am. Unfortunately, this was after our necessary departure time, so we were all forced to shower standing in several inches of water. An unpleasant experience at best.

4th or 5th visit to this particular hotel. It only opened a couple years ago and already is looking a bit run down. The thermostat control did not work. I had to use the one on the AC unit itself. That was hard to reach and read since it is underneath the bench holding out suit cases. The hassock/ottoman was missing (they got us a replacement). The lav basin had no pop-up stopper, just the drain hole. The shower ceiling was crumbling and peeling. Shabby.

Took me half an hour to figure out why the TV wasn’t working. Had to reset the TV and Cable box. Not my job. Otherwise a nice modern and clean place to stay.

Very clean quiet and easy to find hotel. Great set up for a family of 5 with 2 queens and a pull out sofa bed. Delicious free breakfast. Highly recommend.

Seemed like a very nice property but we canceled at the front desk because the water heater went out for the entire hotel. That happens, I guess. But they weren’t going to tell me when I was checking in - luckily, I overheard the person in front of me complaining. I don’t when they were planning to tell me. Then they said they were trying to call to inform us of the issue beforehand. No they didn’t. Stayed somewhere else. Ugh.

Nicevplace for an overnight stay... Wide variety of restaurants in downtown Middletown...3 miles away.

Perfectly fine hotel, nothing special but no major disappointments. A couple of stains on hallway carpets, breakfast was included but not great. Only fruit available was apples, would have appreciated more variety. I'm tall and the shower head was nice and high which is great, but the shower stream was wonky so that was disappointing.