홈우드 스위트 바이 힐튼 하트퍼드 / 사우딩턴 CT(Homewood Suites by Hilton Southington)

Room is very big and the facility is new

위의 소음 수준에 대해 불평하고 결코 변하지 않았습니다. 밤낮으로 코끼리 떼가 쿵쿵거리는 소리 같았습니다. 알고보니 이 방에는 9명의 아이들이 있었습니다! 용납할 수 없습니다! 신고 후 방을 변경할 기회가 주어지지 않았습니다. 대신 그날 체크아웃한다고 거짓말을 했습니다. 이것은 사실이 아니었습니다. 매일 화장실 전체에 화장실이 새었습니다. 다행히 헤어제품은 훌륭했어요!

나는 그것이 아름다운 재산이라고 생각했지만, 욕실 문이 걸린 방식의 품질이 좋지 않았습니다. 문에는 커다란 틈이 있었습니다. 나는 밤에 찾을 수 있도록 욕실 조명을 켜두는 것을 좋아합니다. 문을 닫으면 문의 윤곽이 보이지만 침실을 너무 밝게 만들어서 그렇게 할 수 없는 틈이 있었습니다. 품질이 좋지 않은 솜씨.

This hotel is clean; the staff members are friendly and efficient; and it has all the amenities I seek, including but certainly not limited to ample parking and well-lit parking lot and hallways. The location just off the higway is convenient.

The hotel is beautiful. The breakfast was cold every morning. The day of departure the cleaning staff was at my room way before checkout. I had arranged a late checkout and was okayed the day of arrival but the day of checkout the morning staff was very rude and said there is no late checkout. I told her someone should have told the staff on 1/11/24.

Twins enjoyed the pool. The only negative thing I can say ( & its really not negative) the kitchen floor which we walked in on was extremely slippery. One twin was able to stop her fall but unfortunately I was not. I fell and hurt my knee pretty bad. I did call front desk & notified them. So maybe a little rug would help.

Pros: The staff was very personable, efficient and professional. It was a good, safe, quiet location that’s very convenient to lots of stores, restaurants, etc. The 1 bedroom suite is very spacious and the kitchen is pretty well equipped. Cons: I’m not happy about finding 6 pieces of hair in the beds & bathroom though! 3 pieces on the pillows of the 2 beds and 3 in the bathroom. I’m a bit of a germaphobe and clean freak, so that set me off a little, but luckily the bathroom and bedding looked clean otherwise or I would’ve complained and asked for a different room.

The staff were great. The pool was the perfect temperature. The room was clean. The only thing i didnt like was that the curtains were designed not to close fully. I like privacy guys!!

Sadly the wrong night was booked and since the guest never received an email it was not noticed and now we have to rebook and all because the Hilton honors app was not working properly and I used Travelocity for the first time.