라 퀸타 인 & 스위트 롤리 크랩트리(La Quinta Inn & Suites by Wyndham Raleigh Crabtree)

Clean and staff was friendly. Would come back again but has highest deposit I’ve paid for so far

I’ve stayed here multiple times and the location is good considering it’s right by Crabtree mall. The price is usually good and a decent hotel

Rooms and bathroom are large and roomy. The elevator needs a complete replacement. Second elevator inoperable. I understand this facility will undergo an overhaul starting in February. I hope they do a good job as I feel this location has a lot of good possibilities.

We have stayed at this property many times for years and have always enjoyed it. NO MORE-WILL NEVER stay there again. Staff dressed in hoodies/sweatpants, congregated in corner behind counter on cell phones. I felt it was a major interruption for them to get me checked in mid-afternoon. The 1 elevator worked 'sometimes'. Often had to wait up to 10 minutes--the hotel was NOT busy and no one was in the elevator--it was just not working correctly. We questioned whether it was safe to ride and whether we'd get stuck in it. Saturday evening about 9:30 there was a guy wrapped up in a blanket, curled up on the floor in the hall on the side of the check-in desk. Several people hanging out for hours in the laundry room (which was directly across from our room), doing who knows what. We felt very unsafe coming/going from our room. Although the room appeared acceptably clean, the toilet and tub pipes continually leaked water-- there were several 1/2" long bugs crawling on the floor (I might understand that in the summer, but this is in the cold in January). The hallways/elevator were dirty, needed cleaning, chipped/broken areas on walls/doors/elevator. One (of the two) of the sets of front entry doors into the lobby did not automatically open, making it very difficult to juggle luggage carts in/out. AND THE ICING ON THE CAKE was our very close friend was staying in Room 222 and there was a live mouse running around her room. EXTREMELY, EXTREMELY DISPOINTED in our stay. :(

The property could use some remodeling from the carpet, paint on the walls to condition of the elevators. Been visiting here for last 5 years and seems the area is going downhill. Stayed for 5 days for business and witnessed a domestic quarrel and even Raleigh PD had to come here twice during my stay.

No on read at the front when I got here and someone else was waiting she came up on her phone and helped him went to the back 15 more mins til I called out then I got some assistance

Honestly, it was an average trip. We unfortunately got a poor impression because we called the hotel to inquire if they had a printer, and were rudely told no before the lady on the phone hung up. The guy who checked us in was nice though, and breakfast was simple but not bad. Half of the lights in our room (311) did not work including the light over the bathroom mirror, which was inconvenient when trying to get ready because of the lack of appropriate lighting. We found an old toy behind the bed and it was pretty dirty back there as well. Also the down elevator button on the third floor did not work, and the back door didn’t actually lock properly when we went in after hours. We were going to use our keycard, but the door opened without it, which made us feel like it was not very secure. We were only staying for one night, and it was decent enough for the price we paid though.

Very convenient to the mall but inside it looks like a motel and very unclean. If you are OCD please make sure you inspect before booking.

We’ve stayed here probably 15 times over the past 20 years. This was always a decent hotel for a value price. Though the room was clean and the necessities met, everything was aged and in need of updating. There were rain pails placed in the hallways to catch leaks. The elevators were rough looking inside. The exterior side and back entrances were in terrible condition needing cleaning, power washing and paint. There was trash in the parking lot. It was obvious there was no routine maintenance being performed and the owners have stopped investing in the property. Very disappointing. We are not returning. There’s too many other good choices in this Crabtree location.