햄프턴 인 & 스위트 클리블랜드-멘토(Hampton Inn & Suites Cleveland-Mentor)

This is a better place to stay in a highly convenient location. I’d give it 5 stars but the curtains had this 1 inch gap that wouldn’t close entirely. I’ll pack banana clips next time… If you can stay here by all means do it!

The site is under renovation. Room 320 had issues with the HVAC unit. The blower was on high and couldn't be turned off. Was moved to another room.... The breakfast food was excellent.!!

Overall we enjoyed our stay there and would probably stay there again, but certain items and incidents is why I gave it only an average rating. First off, checking in was great. The staff person was very friendly and checked us quickly and efficiently. My only complaint I feel was not knowing when the Continental Breakfast ended. She did let us know where it was located due to remodeling of the hotel. The room was very clean and was bigger than we expected. What I didn’t understand is why the office chair that was obviously broken was not replaced or repaired. That to me was just laziness not to be addressed. Like I said though, in the start of this review, that did like our stay overall and would stay again there. And if those 2 items were not an issue with our stay, this would have received a 5 star rating.

Under construction. Heat/AC unit not working properly. Bathroom door would not shut.

Adequate, for a 3 night stay, but a little run down. No closet in room, no maid service while I was there. Generic, mediocre breakfast. Location was good - near major routes and several restaurants within walking distance.

Quiet. Convenient to the highway. Carpet in hallways and dining area need cleaning. Some light bulbs out in my room.

Swimming pool closed because they were filling with concrete to make a spa. Not aware of this when I reserved the room. Gal that does breakfast buffet was great.

The rooms could use a little TLC as far as touching up paint and minor repairs. The vent in the air conditioning unit was covered with mold and was giving me allergies & asthma. However, the staff was very nice and friendly. Because of the people I will probably come back. I hope the vents get cleaned before then!

the staff were friendly and professional...no issues there. Our hallway stunk with the smell of smoke even though we had a non smoking room and other rooms around us were non smoking. The smell never went away. The outside side door to hotel did not lock ( we notified staff) so we did not feel safe . It was still not fixed before we left. The bathroom was dusty but basically clean.