익스텐디드 스테이 아메리카 셀렉트 스위트 - 클리블랜드 - 멘터(Extended Stay America Select Suites - Cleveland - Mentor)

I chose this property and area because I thought it would be up to par with cleanliness and a more inviting atmosphere. The beds weren’t stable, floors dirty underneath the beds, smell of **** in the hallway, bed frames dirty, not enough towels for the number of guests in my room and not enough lighting in the room.

Overpriced, sub-par accommodations. They could do better with the place but choose not to. We will be back to the area but we definitely will not be staying at this hotel again.

Smelled terrible of smoke! Not really an extended stay because you have to rent plates and silverware and a coffe pot in your room is $40! You have to empty your own garbage and to make a call from the landline in the room is $1.00 per call! Worst though at 10am (11am checkout) the manager pounded on my door like the police! When I answered he said, “Are you checking out today!?!” Unbelievable. Seems like a nice place but it is NOT. No free breakfast either. These people have no idea how to run a hotel! Never again! Not Extended Stay. More like Stay Away!

the front desk is never onsite and there is no one to answer the phones. Our rooms was dirty and smelled like dogs.

Comparing this property to the extended stay in merillville, this one feels a little more bare bones. Comfortable enough but front office closed most of the time, no coffee station, no shampoo. Hard chairs instead of comfortable ones etc. Fire alarm went off frequently due to someone burning food repeatedly, which of course has a bit more to do with the clientele. Comfortable bed and clean room. Someone on the 2nd floor was making a ridiculous amount of noise for hours; sounded like they were playing with a box of rocks or moving the furniture all night.

We didnt have enough towels. The cable TV would go on and off. Trying to call the front desk,but know one would answer the phone. The walls had dust on them above the microwave. The other walls had dirty spots on them.The bed was awful. It needs replaced. The mattress had a sinkhole and the bottom of the bed. When I laid down to go to sleep I felt like I could fall out of bed. Due to the mattress. I have stayed in Extended stays before and this one was the wost. .

It was exactly as stated in the name: for extended people not someone for 2 nights. We were just visiting in town and missed the amenities that a normal motel has. If I were staying for a week then it would have been fine.

The property smelled of cigerette smoke. Also our room had a crushed bar of soap (unusable) and no shampoo. We had been training in the the woods for the prior 12 hours and were just getting to the room at 1:30 am. Just wanted shower and bed. Had to settle for rinsing off.

The room is DISGUSTING. Smells like smoke. Has cigarette burns on the bath tub, no soap, and poop smeared in the bathroom wall.